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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,499 Reviews

2,499 Reviews of Wondries Toyota - Service Center

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September 30, 2024

Great service. Very fast. Reliable. Its always a pleasure working with Todd. He kept me informed about my truck. Always great service. More

by Angela P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

AngelaP, thank you for servicing with us and providing feedback. We are happy to hear Todd provided great service. We appreciate your business and value you as our customer.

September 29, 2024

I was waiting for my car in the lobby and was told it would take 2 hours then got a message saying 3-5 hours. More

by a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kanika Khiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

a, thank you for servicing with us and providing feedback. We are sorry to hear there was a change to wait time for your vehicle and that it was inconvenient. We appreciate your business and value you as a customer.

September 29, 2024

This dealership is very good compared to the other dealerships i was able to see. They are organized. The people here are nice. More

by MYTRIX748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Elias Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

MYTRIX748, thank you or servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 29, 2024

Waiting time for service with appointment taking 3 to 4 hours is very frustrating ridiculousl More

by saralga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Pysher
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

saralga, thank you for servicing with us and providing feedback. We apologize if wat time was inconvenient/frustrating. We appreciate your business and value you as a customer.

September 29, 2024

Di wu is very very nice people he help me a lot and always save my time More

by TONYWU.380151562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

Tony Wu.380151562, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Advisor Di Wu. We appreciate your business and value you as a customer.

September 29, 2024

Great customer service and professionalism. All staff very friendly and respectful. Takes care of needs in a timely matter as they indicate More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

Mars, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience. We appreciate your business and value you as a customer.

September 29, 2024

Thank you for the wonderful customer service. From making my appointment until completed service. Everyone was very courteous and friendly. More

by Norma C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember everyone i spoke to, however everyone was great!
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Sep 30, 2024 -

Wondries Toyota responded

Norma C. Thank you for servicing with us and providing feedback. We are happy to hear you had a wonderful service experience. We appreciate your business and value you as a customer.

September 29, 2024

Dealership is good but the service was better! !!!I’ll be sure to return for the excellent service with the staff!!! More

by noahsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

noahsanchez, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Kanika. We appreciate your business and value you as a customer.

September 29, 2024

Every one is very very helpful and liable I will definitely come back in the fucture. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

Julia, thank you for servicing with us and providing feedback. We are happy to hear our team was helpful. We appreciate your business and look forward to serving you again in the future.

September 29, 2024

They were rude and didn’t help with my issue at all. I have been a loyal Toyota customer and love Toyotas. However if this dealership is what represents Toyota. I would never come again . I have called More

by MYFRIENDTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kanika Khiev
1.0
This rating includes all reviews, with more weight given to recent reviews.
Orwin Ham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Duarte
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Barahona
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

MyfriendTC, we are sorry to hear you are disappointed during your recent visit. If you would like to send details to gm@wondriestoyota.com we will be happy to research the matter in further detail. We appreciate your business and value you as a customer.

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