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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,466 Reviews

2,466 Reviews of Wondries Toyota - Service Center

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November 16, 2024

Service took very long. 2.5 hours for a tire rotation and oil change. Limited amenities while you wait. More

by JOCELYN.O.RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Nov 18, 2024 -

Wondries Toyota responded

Jocelyn.O.Rivera, thank you for servicing with us and for providing feedback. We are sorry to hear you were disappointed during your recent visit. We strive to improve service daily. We appreciate your business and value you as a customer.

November 16, 2024

Seems under john kan are very professional. They keep me informed of my vehicles. I would recommend my friends and family for next service More

by ELVINYECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Wondries Toyota responded

ElvinYeck, thank you for servicing with us and for providing feedback. We are happy to hear you had a pleasant service visit with our team. We appreciate your business, your recommendations and value you as a customer.

November 16, 2024

It’s clean. professional people. Quality work. Super convenient. I like going to this location More

by JJUAREZ9529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Wondries Toyota responded

JJuarez9529, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

November 15, 2024

Why do you say I broke the air conditioner? Why do you want to defraud a poor person like me? More

by LOR516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kanika Khiev
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Glorioso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Elias Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Wondries Toyota responded

LOR516, thank you for servicing with us and providing feedback. Please contact our Service Drive Mgr, John Kan 626-289-8000 to discuss your Air Conditioning concern in further detail. We appreciate your business and value you as a customer.

November 15, 2024

Great service from Nelson Samson. Service and parts are on the expensive side. Overall, I enjoyed my experience More

by JEREMY DE NIEVA
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Wondries Toyota responded

Jeremy De Nieva, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Nelson Samson. There are often Service and Parts specials available on our website. You are welcome to ask our employees/ Managers at any time for specials that may be available. We appreciate your business and value you as a customer.

November 15, 2024

My only complaint is having to wait 3 1/2 hours at the dealer for service. I am 82 years old & had no ride home. They need to reinstate the ride home. More

by Nancyladonlewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Wondries Toyota responded

Nancyladonlewin, thank you for servicing with us and providing feedback. We are sorry to hear that service waiting time was inconvenient. Next time, feel free to check with the Service Drive Mgr, John Kan in person or by phone. We appreciate your business and value you as a customer.

November 15, 2024

Great service, just bummed out that they don’t do complementary car wash… Thank you More

by BERNARDO_SANCHEZ2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
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Nov 18, 2024 -

Wondries Toyota responded

Bernardo_Sanchez2002, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience, although lack of complimentary exterior car wash. We appreciate your business and value you as a customer.

November 15, 2024

The best sales team and I am mentioning Angel Garcia and Tony Puga. They helped me all throughout the process. More

by Karrenmadrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estuardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Puga
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Nov 18, 2024 -

Wondries Toyota responded

Karrenmadrid, thank you for choosing Wondries Toyota. We are happy to hear that Angel and Tony were quite helpful throughout the process. We appreciate your business and value you as our customer.

November 14, 2024

All staff members in Toyota especially Sergio treated us with the upmost respect. My salute to them for helping me purchase my brand new car!!!. Also for their great customer service!! More

by breeziialbarran30
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio
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Nov 15, 2024 -

Wondries Toyota responded

breeziialbarran30, thank you for your purchase and service business. We are happy to hear that Sergio and our team members have served you with excellence. We appreciate your business and value you as our customer.

Nov 15, 2024 -

Wondries Toyota responded

breeziialbarran30, thank you for your Sales and Service business. We are happy to hear that Sergio and team members served you with excellence. We appreciate your business and value you as our customer.

November 14, 2024

On time service completion. Clean dealership facility while we are waiting for our car to be serviced. Provided us with free coffee and bottled water More

by weenie.chan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Wondries Toyota responded

weenie.chan1, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

Nov 15, 2024 -

Wondries Toyota responded

Weenie.chan1, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

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