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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,499 Reviews

2,499 Reviews of Wondries Toyota - Service Center

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October 05, 2024

I’ve been going to the dealer for Car maintenance For many years. I Have met many great employees Who are helpful and explain what needs to be done. They do their best to make the customer happy. Thank y More

by NOAHBEAR0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Wondries Toyota responded

NOAHBEAR0406, thank you for your ongoing business. We are happy to hear that you had best service experience with Nelson. We appreciate your business and value you as our customer.

October 05, 2024

Great customer service. Gave me whole diagnosis of the car and trust the mechanics aswell. (Also a Mechanic and work on cars myself.) they kepted my prius with new oil and f More

by Gethsemane Alcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Nelson is very knowledgeable in what he do. He is Very nice and honest .highly recommended More

by EALLER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Elias Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

They overcharged me on labor. I’m from Canada and tried to take full advantage of the situation. They bold-faced lied about the price I needed to pay. The data book stated that a More

by moberlyg
Workmanship
Recommend Dealer
No
Employees Worked With
Nelson Samson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Oct 05, 2024 -

Wondries Toyota responded

Hello Moberlyg, thank you for servicing with us and providing feedback. We are sorry to hear of your disappointment during your recent visit. Although the Service Advisor is not in and I don't have your contact #, if you would like to speak with the Service Drive Mgr or Customer Relations Manager you are welcome to contact us at 626-289-8000. We appreciate your business and value you as a customer.

October 05, 2024

Amazing and quick service, everything was communicated clearly with me and all my questions were answered! More

by VICTORIAAGUILAR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Elias Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Long wait times and no snacks for guests other than coffee with powder creamer and sugar. More

by dgesq422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Wondries Toyota responded

dgesq422, thank you for servicing with us and providing feedback. We are sorry to hear you were/are dissatisfied. In case you missed them complimentary bottled water is available and a variety of snack, nuts, dried fruit and candy are located for sale in the Parts dept. We appreciate your business and value you as a customer.

October 05, 2024

Acceptable within Toyota dealership standard given socioeconomic basis of Alhambra market and they are nice consistently More

by KOLODJIRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Wondries Toyota responded

KolodjiRichard, thank you for servicing with us and providing feedback. We are happy to hear you had a satisfactory service experience. We appreciate your business and value you as a customer.

October 04, 2024

Muy buen servicio y el trato muy bueno, eficientes y te explican con claridad lo que tu carro necesita eso es muy importante para los clientes. More

by LECHUZA1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Elias Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Wondries Toyota responded

Lechuza1178, thank you for servicing with us and providing feedback. We are happy to hear you were well served by our team. We appreciate your business and value you as a customer.

October 04, 2024

Isaac was great at answering all the questions I had. He was very polite and shared a smile all the time. More

by AGODOY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Wondries Toyota responded

Agodoy12, thank you for servicing with us and providing kind feedback. We are happy to hear Isaac was so helpful. We appreciate your business and value you as our customer.

October 03, 2024

A Good place to have my service done. Staffs are always friendly and professional, the place is very clean. More

by MARTIN_MAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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