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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,466 Reviews

2,466 Reviews of Wondries Toyota - Service Center

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November 19, 2024

At wondries, they have Amazing, best customer service Enjoyed the environment while waiting for my car service More

by MVAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Wondries Toyota responded

MVAJ, thank you for servicing with us and providing feedback. We are happy to hear you had an amazing service visit. We appreciate your business and value you as a customer.

November 18, 2024

My experience was great! I liked that the staff was polite and courteous. The staff listened to my concerns and were able to address them. More

by HERIME0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Wondries Toyota responded

Herime0509, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

November 17, 2024

I was very pleased with the service and updates. The repairs were all done well More

by MLCONSINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Wondries Toyota responded

MLConsings, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

November 17, 2024

No waiting time when I arrived and answered my questions properly, and notified me quickly when the work was done. More

by ToyotaService
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Wondries Toyota responded

ToyotaService, thank you for servicing with us and for providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

November 17, 2024

The service attendant, Jason P. , was polite, efficient and professional. The website did not include the service hours (or was not easy to find). I drove to the dealership service More

by D-MTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Wondries Toyota responded

D-MTB, thank you for servicing with us and for providing feedback. We are happy to hear you had a pleasant service experience. We are sorry to hear our site was not logically intuitive. We appreciate your business and value you as a customer.

November 17, 2024

Left a dent/scratch on driver side, didn’t see it until I got home. Overpromised, so I needed a rental, I needed the third row that day due to visitors from overseas. Not sure how they are going to handle th More

by jimw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kanika Khiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Wondries Toyota responded

Hello Jimw20, thank you for servicing with us and for providing feedback. We are sorry to hear of your recent vehicle damage, but know that our team has reached out to you for further detail. We appreciate your business and value you as a customer.

November 17, 2024

This was my second visit to Wonderies in one year. The first was for a flat tire. I was very disappointed with the wait time, explanation of issue, and cost. I went back for an oil change because I More

by MELIZAMH911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Samson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Wondries Toyota responded

Melizamh911, thank you for servicing with us and providing feedback. Although we strive for service excellence, it appears we have fallen short and we apologize. If you would like to speak with our Service Drive Mgr, John Kan in further detail please contact him at any time 626-289-8000. We appreciate your business and value you as a customer.

November 16, 2024

Great job and super helpful! I really appreciate all the help great service and timely manner More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Wondries Toyota responded

Kay, thank you for servicing with us and providing your feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as our customer.

November 16, 2024

Great Service, friendly staff, it helps to have my auto service history in the system makes for an efficient diagnostic More

by PERLACB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Wondries Toyota responded

PERLACB, thank you for servicing with us and providing feedback. We are happy to hear you have had a helpful service experience. We appreciate your business and value you as our customer.

November 16, 2024

Selling expensive services which might not need at the time. Made me feel anxious everything whenever I walked in. More

by ANNEFAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Llamas
Nov 18, 2024 -

Wondries Toyota responded

AnneFaith, thank you for servicing with us and providing feedback. We are sorry to hear you were dissatisfied during your recent visit. Recommendations made are based upon condition and mileage of your vehicle and for your review and decision when and whether to proceed. If you have questions regarding any service or recommendations made please contact our Service Drive Mgr John Kan 626-289-8000 at any time. We appreciate your business and value you as a customer.