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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,473 Reviews

2,473 Reviews of Wondries Toyota - Service Center

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October 14, 2024

I've been going here for more than 30 years, John has always been a top notch customer service person, he always makes me feel like I am the only customer. More

by CCAHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Wondries Toyota responded

CCAHP, thank you for your continued business! We are happy to hear that John and team continue to take great care of you. We value you as our customer.

October 14, 2024

Great dealer, great service department. I come for service regularly and would recommend to anyone. More

by BOYRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Wondries Toyota responded

Boyrick, Thank you for servicing with us and providing feedback. We are happy to hear you have had another great service visit. We appreciate your ongoing business, your recommendations and value you as a customer.

October 14, 2024

I was notably disappointed during my recent visit to Wondries as the service fell considerably below my expectations. My vehicle reached 100,000 miles, so I brought it in for a comprehensive inspecti More

by vazquezemilio446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Tamaki
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Tabarez
Oct 15, 2024 -

Wondries Toyota responded

Hello Vazquezemilio446, thank you for servicing with us and providing feedback. We are sorry to hear you were disappointed during your recent service visit. Our Service Drive Mgr, John Kan has contacted you, if you would like to speak with him please call 626-289-8000. We appreciate your business and value you as a customer.

October 13, 2024

Overall very good, very busy dealership. But they handle the crowd relatively well. Will visit again. More

by BCHAN39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wondries Toyota responded

BChan39, thank you for servicing with us and providing feedback. We are happy to hear you had a satisfactory service visit. We appreciate your business and look forward to the opportunity to serve you again.

October 13, 2024

I feel comfortable. Nice people good quality of service and keep me update with my car needs to be done.. More

by MRALVAREZ1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wondries Toyota responded

MRalvarez1130, thank you for servicing with us and providing feedback. We are happy to hear you had a quality service visit. We appreciate your business and value you as a customer.

October 13, 2024

this time, no one was a total idiot. And I appriciate the lack of upsellor services I dont need at this time. Tustin toyota offered to clean my MAF sensor for only 310 dollars back in More

by MEGA.101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wondries Toyota responded

Mega.101, thank you for servicing with us and providing feedback. We are happy to hear you had a satisfactory service experience. We appreciate your business and value you as a customer.

October 13, 2024

Quick efficient friendly customer service . Good communication. I got exactly what I needed done fast. More

by JORTIZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Barahona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Elias Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wondries Toyota responded

JortiZ07, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

October 13, 2024

Waiting time for service, is ridiculous and frustrating and with an appointment hellooooooo wise up More

by saralga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wondries Toyota responded

saralga, thank you for servicing with us and providing feedback. We are sorry to hear wait time was inconvenient. If you would like to explore options for future please contact the Customer Relations Manager 626-289-8000.

October 13, 2024

Very good customer services with they everytime I go their. They ask how can they help More

by Sandra ochoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wondries Toyota responded

Sandra Ochoa, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

October 13, 2024

excellent staff and service knowledgable with car parts and what is needed excellent overall service More

by WENDYC_BUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wondries Toyota responded

Wendyc_BUC, thank you for servicing with us and providing feedback. We are happy to hear you had an excellent service experience. We appreciate your business and value you as a customer.

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