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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,473 Reviews

2,473 Reviews of Wondries Toyota - Service Center

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October 15, 2024

They provided Excellent service and communicated to me of what my car needed. They were respectful and answered all my questions. More

by ARY3079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Wondries Toyota responded

ARY3079, thank you for servicing with us and providing feedback. We are happy to hear you were well served by our team. We appreciate your business and value you as a customer.

October 15, 2024

Excellent service, and dealer staff are friendly. Isaac explained me about future service that my car will need. More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Wondries Toyota responded

Isaac, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

October 15, 2024

The service was very quick and professional. The customer area was very clean and comfortable More

by ANNETTRUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Wondries Toyota responded

Annettruj, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

October 15, 2024

Service for alarm not available. Follow up call to set up alarm service was not done by representative as he promised. More

by REDGE1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall their names
Oct 16, 2024 -

Wondries Toyota responded

Redge1988, thank you for servicing with us and providing this feedback. We apologize for the lack of communication. If you would like to call the Service Drive Mgr, John Kan 626-289-8000 for assistance please do so. We appreciate your business and value you as a customer.

October 15, 2024

Angelo was Very nice. Didn't like that when they brought my car, air & radio blasting seat reclined and all the way back More

by marysfunbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Wondries Toyota responded

marysfunbus, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Angelo. We apologize your vehicle interior was not returned in same condition and have noted this condition for coaching. We appreciate your business and value you as a customer.

October 15, 2024

She was great. I definitely appreciated her excellent service and quick turn around time Thank you More

by LERNERCHU
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Wondries Toyota responded

LernerChu, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Kanika. We appreciate your business and value you as a customer.

October 14, 2024

Convenient location, easy in & out, quick service, and friendly employees. Simple to deal with & fair pricing. More

by NGIBBS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wondries Toyota responded

NGIBBS0, thank you for servicing with us and providing feedback. We are happy you found your visit simple and easy to deal with. We appreciate your business and value you as our customer.

October 14, 2024

$200 to read the error code the car was giving. That's absolutely insane. The staff was perfectly friendly and helpful. But I could have bought my own device to read the codes and saved $150. I More

by DECLINE3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kanika Khiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wondries Toyota responded

Decline3, thank you for bringing your vehicle in for service and providing feedback. We are sorry to hear you were dissatisfied with the outcome of your visit. You are welcome to speak with the Service Drive Mgr 626-289-8000 at any time if you choose. We appreciate your business and respect your decisions.

October 14, 2024

I brought in my car to have its transmission to get changed and it has gotten worse. I got my car back and my wheel alignment was too far to the left. In addition to that my apple play and screen on my More

by Edward Balino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Wondries Toyota responded

Edward Balino, Thank you for servicing and for taking our Drive Mgrs call. Please do contact him directly when you have time to discuss in further detail. We appreciate your business and value you as a customer.

October 14, 2024

Unable to find issue. I don't understand! My vehicle has turned off in the middle of the highway 3 different times. It being a salvaged title should have nothing to do wit More

by EROLON.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Wondries Toyota responded

Erolon, thank you for servicing. If you would like to speak with the Service Drive Mgr, John Kan about your vehicle you are welcome to reach him at 626-289-8000. We appreciate your business and value you as a customer.

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