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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,473 Reviews

2,473 Reviews of Wondries Toyota - Service Center

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October 27, 2024

Well sometimes is not the dealers is the people that work there and honestly that’s the reason I’m a customer, thanks to Todd I’m a return customer, love to deal with him More

by PORTILLO2435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wondries Toyota responded

Portillo2435, thank you for servicing with us and providing feedback. We are thrilled that Todd continues to take great care of you and your service needs. We appreciate your business and value you as our customer.

October 27, 2024

The building and location was very clean and the representatives were very friendly to all customers. More

by SPUN112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wondries Toyota responded

SPUN112, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

October 27, 2024

Service manager was very good. Routine free service for 2 year was good. Car pick-up experience at the end was disappointing. Person who drove my car to drop off area accelerate More

by ADMIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wondries Toyota responded

Admin50, thank you for servicing with us and providing feedback. We are happy to hear your Service Mgr was good, but that you had concern at car delivery. We will research this matter. For future, you are welcome to contact our Service Drive Mgr, John Kan at any time. We appreciate your business and value you as a customer.

October 27, 2024

Always get quality maintenance! Unfortunately the return of car system is very unorganized. The works pass by and ignored me will I was standing at the pick up car sign. It’s has ha More

by PATRICIASANCHEZX01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wondries Toyota responded

PatriciaSanchezx01, thank you for servicing with us and for bringing your concern to our attention. We are sorry you've had disappointing car pick up experience and will review this matter and coach our employees. You are welcome to contact Service Drive Mgr, John Kan at any time you may need assistance. We appreciate your business and value you as our customer.

October 27, 2024

Todd had service is for many years. He is honest revaluation is comforting. Keep up the service. More

by TATS.FUKUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wondries Toyota responded

Tats.Fukuda, thank you for continuing to service with us. We are happy to hear Todd continues to take excellent care of you and your car. We appreciate your business and value you as our customer.

October 27, 2024

Always reliable and trustworthy. Close to home. Good service and courteous customer service people. Good dealership. More

by mipagedar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Elias Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wondries Toyota responded

mipagedar, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience and close to home. We appreciate your business and value you as a customer.

October 26, 2024

Gordon and John excel at customer service reps at Wondries toyota yes yes yes yes More

by Sgtrbaker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wondries Toyota responded

Sgtrbaker1, thank you for continuing to service with Wondries Toyota. We are happy to hear that you had excellent service experience. We appreciate your business and value you as our customer.

October 26, 2024

He was helpful and he showed me how exactly is the car and what it's all about More

by JESUSMILTON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wondries Toyota responded

JesusMilton20, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Advisor Nelson. We appreciate your business and value you as a customer.

October 26, 2024

The service department is pretty solid. Been going there for 20 years. The usual antics, like charging an hour of labor for a five minute cabin filter change. I was in a hurry and didn’t w More

by RogerBabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wondries Toyota responded

Roger Babbit, thank you for servicing with us. You are welcome to speak with or contact the General Manager by phone or email at at GM@wondriestoyota.com. We appreciate your business and value you as our customer.

October 25, 2024

Exelente servicio aun sin cita t atienden rapido. .muy amables kas personas q trabajan ahi More

by Ortizcaty921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Wondries Toyota responded

Ortizcaty921, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

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