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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,473 Reviews

2,473 Reviews of Wondries Toyota - Service Center

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November 01, 2024

Did not like having to purchase parts separately from the service transaction of having them installed. More

by CRAIGGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

Craiggill, thank you for servicing and providing feedback. We are sorry to hear of your dissatisfaction. For future, please ask for the Parts Dept Manager or Service Drive Mgr while you are onsite. We appreciate your business and value you as a customer.

November 01, 2024

Issac Perez was very helpful explaing what. services are covered and the cost. And help me to adjust the height of the trunk door. More

by JESSCHEN_98
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Wondries Toyota responded

JessChen_98, thank you for servicing with us and providing feedback. We are happy to hear that Isaac was so helpful. We appreciate your business and value you as a customer.

October 31, 2024

Nelson is good service and very satisfied. I will continue come back for services. thank you! More

by WYZIWYG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Wondries Toyota responded

WYZIWYG73, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Nelson. We appreciate your business and look forward to serving you again as you have need.

October 31, 2024

She is professional, knowledgeable and was very kind and considerate to me. I feel she went above and behind by letting me know what promotions were to take place so I could take advantage and use them. More

by mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, receptionist who helped me with a personal matter.
Nov 01, 2024 -

Wondries Toyota responded

mg, thank you for servicing with us and providing feedback. We are happy to hear that employees were so helpful to you. We appreciate your business and value you as our customer.

October 31, 2024

Professional, friendly staff, great services, care about their customers, on time, and they are good teamwork More

by VANLUONG572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wondries Toyota responded

VANLUONG572, thank you for servicing with us and providing feedback. We are happy to hear you had a professional service experience. We appreciate your business and value you as our customer.

October 31, 2024

Always great courteous and professional service! Love this place! Will return again and recommend to others . More

by RHARRISON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wondries Toyota responded

RHARRISON14, thank you for servicing with us and providing feedback. We are happy to hear you had another pleasant service experience. We appreciate your business, your referrals and look forward to serving you again as you have need.

October 31, 2024

Super service from my server and very helpful and organized. You should not lose her! More

by curtisnoda3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wondries Toyota responded

curtisnoda3, thank you for servicing with us and providing feedback. We are happy to hear you were served with excellence by Kanika. We appreciate your business and value you as our customer.

Nov 01, 2024 -

Wondries Toyota responded

curtisnoda3, thank you for servicing with us and providing feedback. We are happy to hear that Kanika was so very helpful. We appreciate your business and value you as our customer.

October 31, 2024

Good and friendly service. Knowledgeable and explanation of the car issues were excellent. Took a lil longer but gave proper explanation. More

by jdphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Elias Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wondries Toyota responded

jdphan, thank you for servicing with us and providing feedback. We are happy to hear you had a good service visit, albeit timing. We appreciate your business and value you as a customer.

October 31, 2024

I was so disappointed for the service I received this time. My car’s tire pressure light was on and there was some little noise when driving, (this problem happened last time when I bought my car for a c More

by CANDYLU7812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordon Li
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wondries Toyota responded

CandyLu7812, thank you for servicing with us and providing feedback. We are sorry to hear of your dissatisfaction. We invite you to reach out to Service Drive Mgr, John Kan 626-289-8000 if you would like to discuss concern further. We appreciate your business and value you as a customer.

October 30, 2024

I’m very satisfied Dealers Toyota service. And no questions ask . Very good service and great job. More

by WYZIWYG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Wondries Toyota responded

WyZiwyg73, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

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