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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,472 Reviews

2,472 Reviews of Wondries Toyota - Service Center

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November 02, 2024

By the time I went to dealer, coffee were not ready for customers. Thank you. More

by JERRYCHIYUCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

JerryChiyuchen, Thank you for servicing with us. We are sorry to hear you missed our coffee service. The preparer refills throughout the day. We appreciate your business and value you as a customer.

November 02, 2024

Todd is good customer service at all time thru all the year . He is very friendly More

by HANHNGUYEN0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Wondries Toyota responded

Hanhnguyen0712, thank you for servicing with us and providing feedback. We are happy to hear that Todd Tamaki continues to take great care of you all year long. We appreciate your business and value you as our customer.

November 01, 2024

Todd has always given me the most excellent service. And the overall service has been great from all personnel i have dealt with. More

by SANTAROX4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

Santarox4u, thank you for your continued business. We are happy to hear Todd continues to service you with excellence. We appreciate your business Santa and look forward to serving you again as you have need.

November 01, 2024

Todd is AWESOME. Give him a huge gigantic raise. Customer service is always number one. More

by YXYOSHIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

YZYoshida, thank you for servicing with us and providing feedback. We are happy to hear Todd continues to serve you with excellence. We appreciate your business and your support of Todd and the team.

November 01, 2024

Did not like having to purchase parts separately from the service transaction of having them installed. More

by CRAIGGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

Craiggill, thank you for servicing and providing feedback. We are sorry to hear of your dissatisfaction. For future, please ask for the Parts Dept Manager or Service Drive Mgr while you are onsite. We appreciate your business and value you as a customer.

November 01, 2024

They helped me so much and fixed my car properly. I like Nelson service very professional More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

jack, thank you for servicing with us and providing feedback. We are happy to hear you had a professional service experience. We appreciate your business and value you as a customer.

November 01, 2024

I bought my second car here last year and the sealer man J. ? An Asian salesman was extremely negligent when it came to transferring all my belongings from the trunk of my old car into the new 2024 Camry, h More

by Ixilax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

Ixilax, Thank you for your Sales and Service business and your feedback. We are sorry to hear of your concerns and lack of follow up by our team. We strive to improve service to our guests daily. I am uncertain of your identity to contact you by phone. If you would like to contact our General Manager and/or Customer Relations Mgr we invite you to email gm@wondriestoyota.com or call 626-289-8000 and ask for either. We appreciate your business and value you as a customer.

November 01, 2024

the customer service attendants were very kindly and provided clearly directions helping me to know what I needed to do. More

by Sam Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

Sam Wu, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

November 01, 2024

I always went to this Toyota dealership not far from home. .as ong as cost ok More

by LWIDJAJA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

LWidjaj05, thank you for servicing with us and providing feedback. We are happy to hear that you had a pleasant service experience, close to home. We appreciate your business and value you as a customer.

November 01, 2024

The service department is always provides excellent service. Have been bringing my car for regular service since I purchased it there 17 years ago. More

by STRONGFRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wondries Toyota responded

StrongFran, thank you for continuing to service with Wondries Toyota since purchase. We truly appreciate your business and value you as our customer.

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