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Wolverine Spartan Toyota of Lansing

Lansing, MI

Overview
Reviews
Vehicles
4.7
1,093 Reviews
Call Dealership (517) 492-6526
View Awards

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,093 reviews

September 22, 2023

In and out with work completed in record time. Very happy with the experience. Great More

by chuckfulger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laritza
Report | Print
Sep 24, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for stopping in at Spartan Toyota and leaving us a five-star review! We are glad that you were in and out quickly. See you next time!

September 19, 2023

They came up with an answer on my sliding door problem without taking a long time. More

by jamesr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Sep 19, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thanks for sharing your five-star review with Spartan Toyota! We're happy to know our team provided efficient solutions for your sliding door. Until next time, drive safely!

September 15, 2023

Easy to schedule by calling or online. I like their drop off option and late Thursday hours, which accommodate my schedule More

by Jan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith, Terry Moubray
Report | Print
Sep 15, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're glad to know our scheduling options and extended hours on Thursdays work well for you! Thanks for choosing Spartan Toyota, we appreciate your feedback. Take care!

September 11, 2023

Great service. Efficient and friendly. They took my car even though I was an hour early for my appointment. I got out within a half an hour of my schedule time. More

by raphaelkasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael , Terry Moubray
Report | Print
Sep 11, 2023 -

Wolverine Spartan Toyota of Lansing responded

Raphael, we're glad to know our team at Spartan Toyota was able to accommodate you and provide efficient service. Thanks for the positive feedback!

September 09, 2023

The transmission flush was done to my satisfaction. Terry listened to me looked into one additional thing I wanted checked. More

by RS5142
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Sep 11, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're glad to know that you were satisfied with the transmission flush and appreciated Terry's attentive service at Spartan Toyota. Thanks for sharing your experience!

September 07, 2023

Fast, courteous service. Good communication about vehicle needs with estimate given at the time. Comfortable waiting area with amenities available More

by SJ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laristiza, Terry Moubray
Report | Print
Sep 07, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're glad to know you had a positive experience with us at Spartan Toyota! We strive for efficient service and clear communication. Thanks for appreciating our waiting area too, we hope to see you again soon!

September 03, 2023

I have so much confidence in the assessment and diagnosis the service tech provide me at Spartan Toyota that I would not hesitate to come back again if the need arise. More

by Roy Applewhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Sep 03, 2023 -

Roy Applewhite responded

The service was great.

Sep 03, 2023 -

Roy Applewhite responded

Thanks for the service that was provided

Sep 05, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review, Roy! We are so glad to hear that you had a successful service experience working with the Spartan Toyota team. Drive safely, and we hope to see you back!

September 02, 2023

Good service. But the air quality in the waiting area is poor. It smells like rubber and it makes my eyes water. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Sep 05, 2023 -

Wolverine Spartan Toyota of Lansing responded

Rick, we appreciate your feedback about the service at Spartan Toyota. We're sorry to learn about the air quality in our waiting area and will definitely look into improving it for a more comfortable experience next time.

August 31, 2023

They broke my ABS through the tires rotation and denying, and asking for more money More

by Shakak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Moubray
Report | Print
Sep 01, 2023 -

Wolverine Spartan Toyota of Lansing responded

If there was a mistake on our end, then I sincerely apologize, but we run our business with straightforward and transparent professionalism. I'm very concerned to see we've left the wrong impression. We take claims like this seriously and I'd like to speak with you directly about your experience. Please reach out when you have a moment. Thank you, Brian Cogley - General Manager - 517-394-6000

August 29, 2023

Very helpful, very professional and upbeat. Everyone is friendly and anxious to ensure the customers are being helped More

by maryellen52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Korupczynski
Report | Print
Aug 30, 2023 -

Wolverine Spartan Toyota of Lansing responded

Maryellen, we're glad to know you found our team at Spartan Toyota helpful and professional. We always aim to provide the best service possible. Thanks for sharing your experience!

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