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Wolverine Spartan Toyota of Lansing

Lansing, MI

4.7
1,093 Reviews

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,093 reviews

October 12, 2023

Pleasure to deal with salesmen Stefan, who made purchase as stress free as possible. Good informations and low pressure sale. Good experience. More

by snoopygo2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Garrison
Oct 13, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're glad to know that Stefan made your purchase stress-free and informative at Spartan Toyota. It's always our goal to provide a low-pressure sales environment. Thanks for sharing your positive experience!

October 09, 2023

Excellent friendly customer service and fast maintenance service. Love the free car wash with each service. Very clean and comfortable waiting area. More

by Dianatews18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Oct 10, 2023 -

Wolverine Spartan Toyota of Lansing responded

Diana, we're glad to know you had a great experience at Spartan Toyota! We strive for excellent service and it's wonderful to see that reflected in your visit. Enjoy the clean car!

October 05, 2023

I have owned Toyotas for many years. Most of them have been purchased from your dealership. There is a lack of warmth in the front of the house employees that is off putting. I always fe More

by elbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph +++++
Oct 09, 2023 -

Wolverine Spartan Toyota of Lansing responded

We appreciate your loyalty to Spartan Toyota and thank you for sharing this feedback. We're glad Joseph was able to assist you during your visit and provide the support needed. Your comments will help us improve our customer service moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Brian Cogley - General Manager - 5173946000

October 04, 2023

It was a job WELL DONE! ! They were very professional and friendly. I felt very well taken care of!! More

by poorman325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 05, 2023 -

Wolverine Spartan Toyota of Lansing responded

When a customer says words like this, we know we're doing things right at Spartan Toyota! Thank you for the stellar review!

September 28, 2023

Had an oil change. Even tho I had an appointment, it took 75 minutes as I waited in the customer lounge. Seems like a long time for an oil change More

by samron0454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latiza, Terry Moubray
Oct 17, 2023 -

Wolverine Spartan Toyota of Lansing responded

We appreciate your feedback and patience during your recent oil change at Spartan Toyota. We're always looking for ways to improve our service times, so we'll take this into consideration moving forward. Thanks again.

September 27, 2023

That was an easy transaction. They were very patient while they waited for me to get everything in order and worked with me on the price. More

by routles05
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nic Clark, Karie Fay, Terry
Sep 27, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're glad to know you had a smooth transaction with us at Spartan Toyota. Our team is always here to provide patient and accommodating service! Thanks for the positive feedback, we appreciate it!

September 27, 2023

Always great service and reasonable prices! Very prompt and in time. Great dealership. Bought a couple vehicles from this dealership and would not hesitate to return. More

by Lsmllr292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefan Garrison, Terry Moubray
Sep 27, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're delighted to know you've consistently had great experiences with us here at Spartan Toyota! Thank you for your continued support and trust in our dealership. We look forward to serving you again down the road!

September 27, 2023

Great service,professional,,knowledgeable, My Tacoma goes no where else. Please change TV channel in waiting area!! More

by hindsharon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Sep 28, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're glad to know you trust Spartan Toyota with your Toyota Tacoma! We appreciate the feedback. Thanks for sharing your experience!

September 26, 2023

Always pleasant and thorough. Mike who helped me today was great. Been a customer for 20 years.. worth the drive for people you can trust !! More

by my4angelsamef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Sep 27, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're so glad to know that you've been with us for 20 years and still find our service at Spartan Toyota trustworthy and satisfactory. Thanks for the shout-out to Mike; we'll make sure he gets your message! Safe travels until we see you next time!

September 26, 2023

I had a very good experience. The service was very good and fast too. The waiting room was very nice More

by lynnt1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Sep 27, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for this 5-star review of Spartan Toyota! We hope to assist you again down the road!

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