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Wolverine Spartan Toyota of Lansing

Lansing, MI

Overview
Reviews
Vehicles
4.8
1,059 Reviews
Call Dealership (517) 492-6526
View Awards

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,059 reviews

August 10, 2023

Dominic was soo helpful and explained all details about the service before and after the appointment More

by Jackie-b57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
Aug 11, 2023 -

Wolverine Spartan Toyota of Lansing responded

We are thrilled to hear how helpful Dominic was throughout your experience here at Spartan Toyota. Thank you for this 5-star review and keep us in mind for any future needs!

Helpful
August 07, 2023

Sales person whom I contacted over phone seemed not to knowlegeable about the car I was interested. I asked about the cost of replacing the hybrid battery and she said she would get back with me, but nev More

by ojojm
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Not sure who I talked to I can't remember name ---senior moment.
Report | Print
Aug 07, 2023 -

Wolverine Spartan Toyota of Lansing responded

I'm sorry to read about your experience. It's important for our team to provide accurate and timely information, so it's disappointing that we didn't meet those expectations this time around. We appreciate you bringing this matter to our attention and would like the opportunity to address any further questions or concerns you may have regarding hybrid vehicles or anything else. Please feel free to reach out at your convenience - Thank you, Brian Cogley - General Manager - 5173946000

Helpful
July 26, 2023

Fast and easy scheduling of appointments. Smooth check-in. Great multi-point inspection service. Great service advisors. Pleased with service and time to get work done. More

by ironklad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Jul 27, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Spartan Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
July 19, 2023

Very nice place. Clean, good coffee, staff is easy to work with and respectful. Thanks More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Jul 20, 2023 -

Wolverine Spartan Toyota of Lansing responded

Ray, thank you so much for reviewing Spartan Toyota! We hope to assist you again in the future!

Helpful
July 18, 2023

Bought my last 2 cars from Spartan Toyota of Lansing. I’ve had very good services in both the buying and servicing my Camry and RAV4. More

by Greentrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Jul 19, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review! We hope to see you back again at Spartan Toyota. Safe travels!

Helpful
July 17, 2023

They are always helpful and prompt with their service. I do appreciate them. Thank you. More

by barb_higbee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry, Terry Moubray
Report | Print
Jul 18, 2023 -

Wolverine Spartan Toyota of Lansing responded

It means so much that you are a happy customer! Thank you for choosing Spartan Toyota and for sharing your experience. Drive safely!

Helpful
July 13, 2023

In and out Fast, very friendly welcome and goodbye, efficient use of my time today More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Terry Moubray
Report | Print
Jul 14, 2023 -

Wolverine Spartan Toyota of Lansing responded

We are glad to hear that our team got you back on the road quickly, Sue. Thank you for choosing Spartan Toyota!

Helpful
July 03, 2023

I have been having my oil changed at Spartan Toyota for about 20 years. The price is reasonable and the service and inspection of my vehicle is excellent. More

by BestGram3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Jul 03, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for this great review! We're glad that the team has always been helpful with your oil changes throughout the years. See you next time here at Spartan Toyota!

Helpful
July 01, 2023

Great service person. Mike was good to work with. Enjoyed my experience at the dealership More

by w_lykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Donaghue
Report | Print
Jul 03, 2023 -

Wolverine Spartan Toyota of Lansing responded

We are thrilled to read these kind praises! Mike is a great asset to our Spartan Toyota team and we feel lucky to have him and many other top-notch employees. We thank you for your business and support and hope to see you down the road!

Helpful
June 30, 2023

Recent service visit was excellent. Mike kept me informed as things developed. I knew the status of service as soon as he knew. More

by JAMES.SUCHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Jul 03, 2023 -

Wolverine Spartan Toyota of Lansing responded

James, thank you for the great review! We're glad to hear that Mike provided excellent service and kept you informed throughout your visit. We appreciate your business and hope to see you again at Spartan Toyota!

Helpful
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