Wolverine Spartan Toyota of Lansing
Lansing, MI
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RAV5 Service Excellent quick service for service to my 2017 RAV4. Service Advisor was helpful in explaining prior service done and what the current service to be Excellent quick service for service to my 2017 RAV4. Service Advisor was helpful in explaining prior service done and what the current service to be performed. More
Superior Service Department Spartan Toyota has a top notch service department. Always friendly and courteous and punctual. I drop my vehicle off in the morning, take the shuttle Spartan Toyota has a top notch service department. Always friendly and courteous and punctual. I drop my vehicle off in the morning, take the shuttle to work and have no worries. Service Advisor will keep me updated and have it back when promised. Joe and Joey have an excellent staff and have made this one of the top service departments in the state. More
5000mile service Zero wait time, fast and efficient service and friendly staff. Very pleased! I’ve used Toyota in the past and the service department remains top notc Zero wait time, fast and efficient service and friendly staff. Very pleased! I’ve used Toyota in the past and the service department remains top notch. More
Excellent service department personnel. The gentleman that helped me when I dropped off my vehicle without a schedule appointment was friendly, courteous, professional and honest. Such a gr The gentleman that helped me when I dropped off my vehicle without a schedule appointment was friendly, courteous, professional and honest. Such a great guy! More
Quick and Easy Came in for an oil change with no appointment and was in and out in less than an hour. The service associate was very friendly. Excellent service. Came in for an oil change with no appointment and was in and out in less than an hour. The service associate was very friendly. Excellent service. More
Great My appointment was on time as promised. The waiting room was clean. My car was care for in the time that I expected. Everything was explained to m My appointment was on time as promised. The waiting room was clean. My car was care for in the time that I expected. Everything was explained to my satisfaction. More
Professional and friendly Just a great job. The main thing i had done were new rear brakes and weld a broken exhaust hanger. Had tires rotated and oil change. Little shock Just a great job. The main thing i had done were new rear brakes and weld a broken exhaust hanger. Had tires rotated and oil change. Little shocking that it was over $900. More
Always had good, honest service. I can tell when someone is honest with me and i have not felt dishonesty in dealing with anyone at Toyota. Dominic took time to explain issues with m I can tell when someone is honest with me and i have not felt dishonesty in dealing with anyone at Toyota. Dominic took time to explain issues with my car as if it were his own. I always go away smiling and confident Iwill be safe in my vehicle. Joe has built a great, knowledgeable, caring group of people. I put my trust in them. That's important because there are so many service dealerships you cannot trust. Hats off to you. Keep up the good work. More
Brake Job My brakes started grinding over the weekend. Even though the service department was swamped, they still fit me in as promptly as they could. My than My brakes started grinding over the weekend. Even though the service department was swamped, they still fit me in as promptly as they could. My thanks to Terry for making this happen. Also I really appreciate the ride service. More
Fred was incredibly friendly and easy to work with. A big reason we ended up buying with Spartan Toyota rather than where we originally were going to is because of Fred's customer service and willingnes A big reason we ended up buying with Spartan Toyota rather than where we originally were going to is because of Fred's customer service and willingness to assist us with our new car purchase. More