Wolverine Spartan Toyota of Lansing
Lansing, MI
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Terrific team and follow up! #love2019Rav4hybrid Toyota team has done a terrific job in melding service and sales departments. I am impressed with follow up on questions from both departments. John Toyota team has done a terrific job in melding service and sales departments. I am impressed with follow up on questions from both departments. John spent extra time assisting me with some of the issues I was having with the LCD/iphone apps and functions. Thanks~ More
They do what they say they will do! It was pretty good overall, they told me ahead exactly how much it costs me to get this done. At service they went thru each charge as well the work It was pretty good overall, they told me ahead exactly how much it costs me to get this done. At service they went thru each charge as well the work they have done on my vehicle. More
Toyota is a great car. Toyotas last forever. A very economical car. This has been my third purchase from Spartan Toyota and would not hesitate to purchase another vehicle f Toyotas last forever. A very economical car. This has been my third purchase from Spartan Toyota and would not hesitate to purchase another vehicle from them. I am very happy with my purchase. . More
New Purchase Lewi Vargas provided up front and honest answers to many of our questions. On things he wasn't sure, he made sure to get the correct answer. Didn't tr Lewi Vargas provided up front and honest answers to many of our questions. On things he wasn't sure, he made sure to get the correct answer. Didn't try and push anything on us. We were clear with make and model and amount we were willing to spend and he made sure to meet all those needs More
So VERY impressed with Spartan Toyota! I made an recent unplanned visit to Spartan. I was traveling from Maryland. Twice in succession I had had to jump-start my 2010 Highlander Hybrid and I made an recent unplanned visit to Spartan. I was traveling from Maryland. Twice in succession I had had to jump-start my 2010 Highlander Hybrid and suspected either a failing 12V battery an/or charging system problem. The service-writer promised to check everything and that I could expect about an hour wait before someone could attend to the car. After a mere 20 minutes wait, he returned to tell me that the problem had been a rear dome light that had been left on. I was on my way with NO CHARGE and they even WASHED MY SUV!! Amazing. More
Service Stephen was my service tech, and provided me with excellent service that I felt I could trust. My vehicle was done within the time frame he provided, Stephen was my service tech, and provided me with excellent service that I felt I could trust. My vehicle was done within the time frame he provided, and he explained thoroughly the things that should be taken care of and when. He was extremely professional and listened to my concerns. More
Oil Change Cody, advisor, was very helpful, knowledgeable and efficient. I had a pleasant experience this time at Spartan Toyota while I waited for my vehicle. Cody, advisor, was very helpful, knowledgeable and efficient. I had a pleasant experience this time at Spartan Toyota while I waited for my vehicle. Thank you More
Efficient service No problems. In and out quickly with a clean car. Would be nice to have a waiting area without the continuous tv sound! It would be easier to work No problems. In and out quickly with a clean car. Would be nice to have a waiting area without the continuous tv sound! It would be easier to work or read while waiting. More
Terry provided excellent customer service (as always) I received excellent service discovering an issue with my Camry not running smoothly. Terry was able to communicate the concern and coordinate multip I received excellent service discovering an issue with my Camry not running smoothly. Terry was able to communicate the concern and coordinate multiple services at the same time. I am back on the road and could not be more pleased with the service provided! More
Great people great cars Taken care of at sale and after the sale. Keep up the great work and you will have this customer for life-thank you very much 😀 Taken care of at sale and after the sale. Keep up the great work and you will have this customer for life-thank you very much 😀 More