Wolverine Spartan Toyota of Lansing
Lansing, MI
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Matt & Katie were awesome! Matt in Sales & Katie in Finance RULE. Best car buying experience anywhere. We had everything important about the vehicle and packages explained to u Matt in Sales & Katie in Finance RULE. Best car buying experience anywhere. We had everything important about the vehicle and packages explained to us. Both employees were fun to work with, and really made the buying experience simple and enjoyable. More
Great Service On My Toyota Fast, reliable reasonably priced service. Nice waiting room too! Easy to make an appointment online and they have shuttle service also that makes long Fast, reliable reasonably priced service. Nice waiting room too! Easy to make an appointment online and they have shuttle service also that makes longer repairs easier to deal with. More
Had some issues, but they corrected them. Our 2nd set of key was misplaced by someone, and there was confusion as to where it was. They had to order a new key, then we were told it would be a Our 2nd set of key was misplaced by someone, and there was confusion as to where it was. They had to order a new key, then we were told it would be a week before that would come in. It turned out that the key had been received, and the appropriate people were not told. They then came and picked up our vehicle and took it in to get the new key programmed, and brought it back to us. Seemed to be a lot of miscommunication and confusion, but we are very happy with our new Highlander!! We give a big "attaboy" to Todd Driver!! More
Cody is always great to work with. Looking forward to bringing in a new driver in the family to start expanding our relationship with Spartan Toyota. bringing in a new driver in the family to start expanding our relationship with Spartan Toyota. More
I always have great service! Always friendly, fast and I feel like family!! :) I do not go anywhere else for service I would recommend Spartan Toyota to anyone!! feel like family!! :) I do not go anywhere else for service I would recommend Spartan Toyota to anyone!! More
Leaking tire (last 2 years) hope it's fixed..Trim Hope the leaking tire (3 weeks & it needs air) is fixed this time...Only 2 years fighting this! Trim drivers door 2 nd trim to be repaired? Hope the leaking tire (3 weeks & it needs air) is fixed this time...Only 2 years fighting this! Trim drivers door 2 nd trim to be repaired? More
Your Service Department is the backbone of your dealership and rarely if ever disappoints. Service is handled efficiently and expertly. Nothing else to add here. dealership and rarely if ever disappoints. Service is handled efficiently and expertly. Nothing else to add here. More
Service Excellent and Prompt Scheduled routine maintenance. Scheduling was easy and service was prompt and friendly. Wait time as expected. Customer waiting room comfortable with Scheduled routine maintenance. Scheduling was easy and service was prompt and friendly. Wait time as expected. Customer waiting room comfortable with free coffee and treats. The cost of service was as advertised. With no surprises. More
convenient and quick I've worked with Reese several times and he is polite, timely, honest and ensures that my vehicle gets in and out of the service department quickly. I I've worked with Reese several times and he is polite, timely, honest and ensures that my vehicle gets in and out of the service department quickly. I appreciate his attention to detail. More