Wolverine Spartan Toyota of Lansing

Second Toyota purchased from Spartan Toyota in 18 months. Spartan been doing all maintenance since moving to Lansing. Definitely will be a repeat customer. Knew what we wanted so we ordered the new Camry an Spartan been doing all maintenance since moving to Lansing. Definitely will be a repeat customer. Knew what we wanted so we ordered the new Camry and via email and phone. Only had to go into the dealership to pick up the car. Very satisfied. More

Was expecting a large repair bill & was pleasantly surprised when the sliding door problem on my Sienna was covered under warranty. Given that I have over 100,000 miles on the van, it was very unexpe surprised when the sliding door problem on my Sienna was covered under warranty. Given that I have over 100,000 miles on the van, it was very unexpected & appreciated. More

comments The overall experience and the sales person were businesslike, competent and avoided high pressure. We got through the usual paperwork issues ,and so The overall experience and the sales person were businesslike, competent and avoided high pressure. We got through the usual paperwork issues ,and some that were not usual, efficiently and calmly. More

This was our first visit to the dealership and we were greeted by Stephen Sovis. He got us checked in quickly and he had a terrific attitude greeted by Stephen Sovis. He got us checked in quickly and he had a terrific attitude More

Fantastic Experience Thee sales manager greeted us when we entered the salesroom. He called for a salesman and sat with us to answer questions until he arrived. The salesm Thee sales manager greeted us when we entered the salesroom. He called for a salesman and sat with us to answer questions until he arrived. The salesman was able to answer all questions and get us the discounts we were eligible for and get us the final out the door price within a few minutes. We had to test drive a similar car as the one we wanted wasn't charged. We put down a deposit and he had the car ready to look at and test drive the next day. We had to transfer funds for the purchase and when it was completed and we called, he said he would have the car ready to pick up within a few hours. It was the best car buying experience we have ever had. More

Service to replace side mirror. Mike Smith was great to work with. I will be happy to work with him again. Mike had the part I needed ordered the afternoon I called. The next day t Mike Smith was great to work with. I will be happy to work with him again. Mike had the part I needed ordered the afternoon I called. The next day the part was in and he called me early so I could get the work done. Apparently he was working on his day off yet managed to get me in and out under an hour. Even though the part was over twice what I expected to pay I was treated professionally and would return for needed service in the future. More

Finished the work that day and shuttled me back and forth Pretty fast work and they shuttled me back and forth from the dealership as well. Very convenient and some solid service all around. Thanks Spartan To Pretty fast work and they shuttled me back and forth from the dealership as well. Very convenient and some solid service all around. Thanks Spartan Toyota. More

Good service I was happy with the service, and at first happy to have the car wash, but like another reviewer the was seems to have left some water spots behind. I was happy with the service, and at first happy to have the car wash, but like another reviewer the was seems to have left some water spots behind. Waiting room was comfortable enough. Appreciated that there wasn't a television blaring at full volume. More

Service review Fast, friendly, did good work. The wash is nice but the hard water leaves white spots and a film on the car. They do try to wipe it all off but the to Fast, friendly, did good work. The wash is nice but the hard water leaves white spots and a film on the car. They do try to wipe it all off but the towels need to be very dry to prevent the film. More

Great service My experience with Spartan Toyota was great service - my service writer Reese Leek was excellent. Very friendly and kept me up to date. Explained my o My experience with Spartan Toyota was great service - my service writer Reese Leek was excellent. Very friendly and kept me up to date. Explained my options. More