Wolverine Spartan Toyota of Lansing
Lansing, MI
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Excellent customer service My service was great - the customer service was excellent and the service was fast. Reese is a great to work with he is very attentive and goes above My service was great - the customer service was excellent and the service was fast. Reese is a great to work with he is very attentive and goes above and beyond to make sure I am taken care of. More
Review of Service My car needed a 90,000 mile service. I was impressed with how quickly the work was done. Terry listened to my concerns and all of them were addresse My car needed a 90,000 mile service. I was impressed with how quickly the work was done. Terry listened to my concerns and all of them were addressed. More
I went in for an oil change during the Christmas holiday season and waited for my vehicle. The service was very prompt. Thanks to my service rep, David Konkel, for getting me in and out quickly. season and waited for my vehicle. The service was very prompt. Thanks to my service rep, David Konkel, for getting me in and out quickly. More
Good Service Like the service and the results. However, since the waiting room is so noisy I wear my headphones and listen to music on my phone. I suggest your sta Like the service and the results. However, since the waiting room is so noisy I wear my headphones and listen to music on my phone. I suggest your staff take the cell phone numbers of people who want a text notification. I sat for an extra 30 minutes before asking when my car would be done. Found out it had been done for some time. I own two Toyota's so I spend time getting oil changes and service at Spartan. Only problem I have had. Just a suggestion. More
As always, customer service was great during my experience at Spartan Toyota! My service was quick and painless. The staff in the service department is great! experience at Spartan Toyota! My service was quick and painless. The staff in the service department is great! More
Thanks Gerry! Gerry was great to work with. He listened to what I wanted and brought the perfect vehicle up for me to test drive. Even though I had just started my Gerry was great to work with. He listened to what I wanted and brought the perfect vehicle up for me to test drive. Even though I had just started my vehicle search, it was finished after the test drive. More
Excellent. Amazing customer service. Some of the best customer service we've ever received when purchasing a car. Our salesman, Matt, as well as the rest of the staff, went out of their w Some of the best customer service we've ever received when purchasing a car. Our salesman, Matt, as well as the rest of the staff, went out of their way to make sure we were satisfied and confident in our purchase. Will definitely buy another vehicle from them in the future. More
Prompt courteous service. The dealership is very well organized. When you arrive for service, everything goes smoothly and is as promised. Furthermore the waiting area is cle The dealership is very well organized. When you arrive for service, everything goes smoothly and is as promised. Furthermore the waiting area is clean, comfortable and with functioning WIFI. Even washed the car for us. More
I went into Spartan not expecting to buy a car, but glad I did! Matt Was is an excellent sales person, And explained the car in detail. Katie, Took care of the finance quickly and had me out the door and I did! Matt Was is an excellent sales person, And explained the car in detail. Katie, Took care of the finance quickly and had me out the door and no time More
I was in and out, and they washed it too! Service was great, associate was kind and knowledgeable, and my length of wait was shorter than I thought it would be! I'll be back in 10,000 miles! Service was great, associate was kind and knowledgeable, and my length of wait was shorter than I thought it would be! I'll be back in 10,000 miles! More