Wolverine Spartan Toyota of Lansing

Everything just fine I always ask for Terry Moubray as my service writer. He is A+. Mechanic (Terry Barnard) did excellent work. No problems, everything A+ as usual. I always ask for Terry Moubray as my service writer. He is A+. Mechanic (Terry Barnard) did excellent work. No problems, everything A+ as usual. More

Interesting experience Nice friendly people who definitely want to sell vehicles without making you feel pressured. My experience with Mykale made purchasing a new ve Nice friendly people who definitely want to sell vehicles without making you feel pressured. My experience with Mykale made purchasing a new vehicle easy. Mykale was able to answer most of my questions. I had a few questions that he was unable to answer. Mykale took the time to find a more seasoned sales person who could answer the few other questions that he couldn’t. I would definitely recommend this dealership & Mykale to anyone interested in purchasing a new Toyota. More

My last 2 visits had a problem. The desk employee Mike was great. On my last visit the mechanic did not tell me about lights that were not working because he didn’t want to change t The desk employee Mike was great. On my last visit the mechanic did not tell me about lights that were not working because he didn’t want to change them. Now I was told the extra lights are out so it looks like you are up selling me. We have had 2 Camry’s that we bought from you. We need to trust that you are telling us the whole truth. We are looking for a new car next year and are considering a Toyota. The last time I was in for service for an oil change I was on the schedule and it took over 2 hours. Sorry to complain. Just letting you know. Floyd Dreffs More

Everything was handled very satisfactory, in a timely and professional manner. Thanks! Please, do not request providing reviews. The above and below evaluation should be enough for your necessary feedback fr professional manner. Thanks! Please, do not request providing reviews. The above and below evaluation should be enough for your necessary feedback from the customers. Thanks for understanding. More

great service! Terri was proactive, and took care of me while my truck was in for recall work. Great quality and a free rental. I appreciate it, thanks! Terri was proactive, and took care of me while my truck was in for recall work. Great quality and a free rental. I appreciate it, thanks! More

Couldn't have been better Needed a quick oil and cartridge change--if possible, yet this morning before noon. "Nothing open," the personable scheduler said, "but let's s Needed a quick oil and cartridge change--if possible, yet this morning before noon. "Nothing open," the personable scheduler said, "but let's see if we can work you in somehow; how about 12:30 p.m.?" And that she did. Service Writer, Terry Moubry, met me at the door, responded easily to a special request I had re: the type of oil I wanted, got me in and out in 30+ minutes. And just before returning my freshly washed (and wet) Prius to me, Terry wrote down for me a couple of services due the vehicle on my next visit. Much appreciated. For my two Toyotas, I deal with Spartan (Lansing), Dunning (Ann Arbor) and Sunshine (Battle Creek). All do good, dependable work, but Spartan ALWAYS MAKES IT HAPPEN WHEN I NEED IT DONE (sorry for the caps). Many thanks. More

courteous, efficient, fast I found my service writer, David Konkel, to be very courteous and personable upon greeting me on arrival. I had brought my 2018 Toyota Highlander in I found my service writer, David Konkel, to be very courteous and personable upon greeting me on arrival. I had brought my 2018 Toyota Highlander in for routine warranty service. Within 20 minutes he informed me that my 2018 Toyota Highlander was ready. More

Kind, prompt, and honest service Everyone is welcoming and they keep my car in great condition. They have always treated me with honesty, never trying to sell me things I don't need. Everyone is welcoming and they keep my car in great condition. They have always treated me with honesty, never trying to sell me things I don't need. More

Great Service Stopped by Spartan Toyota to have my noisy brakes checked out. They not only checked them out on the spot but made time to fix them correctly in a li Stopped by Spartan Toyota to have my noisy brakes checked out. They not only checked them out on the spot but made time to fix them correctly in a little over an hour. So glad I stopped and so glad they were able to get them fixed for me. More

Everyone was respectful and helpful I did feel slightly scammed because of having to pay for repairs on a vehicle I ended up using as a trade the same day, thought maybe I should have paid for parts but no scammed because of having to pay for repairs on a vehicle I ended up using as a trade the same day, thought maybe I should have paid for parts but not labor More