Wolverine Spartan Toyota of Lansing
Lansing, MI
Filter Reviews by Keyword
By Type
Showing 1,073 reviews
Car service under warranty. A pleasure to do business with. The dealership is very clean and orderly. Service is very efficient. Waiting room is excellent. I even got to pet anot A pleasure to do business with. The dealership is very clean and orderly. Service is very efficient. Waiting room is excellent. I even got to pet another customer's dog. It made my day. More
recall work vehicle was recalled. Scheduled an appointment during the stay at home time. Spartan service was open. In and out in the amount of time service rep sa vehicle was recalled. Scheduled an appointment during the stay at home time. Spartan service was open. In and out in the amount of time service rep said. More
Great service during Pandemic I called on Monday afternoon when our governor announced a "stay in place" order because I needed an oil change for I must have a working vehicle to c I called on Monday afternoon when our governor announced a "stay in place" order because I needed an oil change for I must have a working vehicle to care for my 93 year old mom. Terry assured me, and made me an appointment for the next day to get my oil change. We dropped off the car for the oil change at 12:30. It was ready in one hour. And the price of the oil change was the same price as always (no mark up during this stressful times). I can't thank Spartan Toyota enough for their continued care for their customers and special thanks to Terry, the service manager! More
Excellent Service My 2015 Corolla was recalled. This was the 2nd time for this particular vehicle. The part was installed. Hopefully, it is the last recall. It is a My 2015 Corolla was recalled. This was the 2nd time for this particular vehicle. The part was installed. Hopefully, it is the last recall. It is a free service. More
Great Service provided by Mike Was able to get the service completed. All parts available. Mike communicated well and kept me abreast of progress during the visit. Area was clean an Was able to get the service completed. All parts available. Mike communicated well and kept me abreast of progress during the visit. Area was clean and was being constantly attended too. More
Excellent service provided by Terry. Once again a first class experience . Oil change timing is always appropriate and facilities are clean . I have always had a good experience there . class experience . Oil change timing is always appropriate and facilities are clean . I have always had a good experience there . More
The service agent was prompt and very engaging. The facility was extremely clean. The waiting room was spacious and the seating was appropriately spaced considering the concerns over the Covid-19 pande facility was extremely clean. The waiting room was spacious and the seating was appropriately spaced considering the concerns over the Covid-19 pandemic. More
Efficient excellent service This dealership provides easily accessible, efficient, excellent service. Service techs are friendly, courteous, and efficient. Waiting area is plea This dealership provides easily accessible, efficient, excellent service. Service techs are friendly, courteous, and efficient. Waiting area is pleasant and easily available. A real winner. More
Great service, timely turn-around on routine servicing - set up next set of routine service as well with Toyota Care program - will continue to use this dealership. set up next set of routine service as well with Toyota Care program - will continue to use this dealership. More
Great Terry did an outstanding job getting me in for an oil change. My daughter drives the car in Grand rapids and needed to get the oil done that day. Terry did an outstanding job getting me in for an oil change. My daughter drives the car in Grand rapids and needed to get the oil done that day. More