Wolverine Spartan Toyota of Lansing

Spartan Toyota is top rate! The service department is very professional. They great you with enthusiasm and you can tell they want you to have a good experience. A good service department sells cars. very professional. They great you with enthusiasm and you can tell they want you to have a good experience. A good service department sells cars. More

Excellent service as always! Reasonable wait time and the services needed were explained well. They do request making an appointment now as opposed to stopping in as before. services needed were explained well. They do request making an appointment now as opposed to stopping in as before. More

Friendly sales rep Seth. Was knowledgeable and helpful. Kate in finance was thorough and helped us through a very fast approval and final paperwork. Good experience Kate in finance was thorough and helped us through a very fast approval and final paperwork. Good experience More

Quick, no appointment service I needed to purchase and program an electronic key for my Prius. I did not have an appointment but I was abel to get the work done in less than an ho I needed to purchase and program an electronic key for my Prius. I did not have an appointment but I was abel to get the work done in less than an hour.. More

I would like to thank you your good service and responsible and respective personnel in service department. Every time I am satisfied with good service on spartan Toyota. responsible and respective personnel in service department. Every time I am satisfied with good service on spartan Toyota. More

Tire rotation & advice Routine 6 month/5,000 mile tire rotation and systems check up. I also asked for tire advice. Current tires have 6/32 tread remaining. And are tops Routine 6 month/5,000 mile tire rotation and systems check up. I also asked for tire advice. Current tires have 6/32 tread remaining. And are tops in gas mileage and ride. But car was used by prior owner and at end of 3 yr lease when I bought it. I need better snow traction in winter. 4 tires suggested were suggested by Terry at Spartan Toyota. Info was interesting. But I'm very thorough and was up til 3 am looking in detail at tires, on Tire Rack. The ones advised by Spartan, were in the top group. More

Quick response Didn’t have a specific appointment. I was told to drop the vehicle off and they would work it in. Service was completed very quickly. Didn’t have a specific appointment. I was told to drop the vehicle off and they would work it in. Service was completed very quickly. More

good over the long haul I bought my first Camry back in 1988 and have bought several cars since a Highlander just recently. I have always been treated well. In most instanc I bought my first Camry back in 1988 and have bought several cars since a Highlander just recently. I have always been treated well. In most instances the service has been prompt. More

As always excellent, dependable professional service. As always for more than 20 years....excellent, dependable professional service. While I do not like the fact that my vehicle needs service....Service As always for more than 20 years....excellent, dependable professional service. While I do not like the fact that my vehicle needs service....Service Writer, Mr Molbray and the entire Service Staff are simply outstanding.. More

Excellent Service I was promptly waited on by service advisor, Khirese Leek. This was my last general warranty service on my 2018 Highlander. Shortly after I was se I was promptly waited on by service advisor, Khirese Leek. This was my last general warranty service on my 2018 Highlander. Shortly after I was seated in the waiting room, Mr. Leek informed me that my right rear tire had a nail in it and that he needed my consent to remove the nail and repair the tire. Within 15 minutes, Mr. Leek returned to the waiting room and informed me that the warranty service was completed and that the nail in the tire had been removed and the tire puncture had been repaired. I was pleasantly surprised that the total cost for the repair of the tire was only $11.20. I left the dealer service very pleased with promptness and efficiency of the service provided and how pleasant Mr. Leek handled the service call. The total time at the service department could not have been more than 45 minutes. More