Wolverine Spartan Toyota of Lansing

Provided a free loaner vehicle for the extended maintenance time required. That was unexpected and gratefully appreciated. Also appreciated the free warranty frame anti-corrosion treatment. maintenance time required. That was unexpected and gratefully appreciated. Also appreciated the free warranty frame anti-corrosion treatment. More

Good job. I was good with this survey until you required the twenty-five word minimum. I am now just writing words to reach your the twenty-five word minimum. I am now just writing words to reach your More

Everyone was friendly and helpful. I was there for more than 3 hours waiting but the customer lounge was clean, appropriately spaced and good signage for mask requirements. I was there a long time but I go than 3 hours waiting but the customer lounge was clean, appropriately spaced and good signage for mask requirements. I was there a long time but I got a recall fixed as well as my normal servicing, so that was a reasonable amount of time to wait. My free servicing from when I purchased my Tacoma ends very soon but I will continue to use this dealership for all my future servicing needs More

I live out of town, and I got lost somehow. When I called in, the service person I talked to stayed on the phone, and he talked me through the directions. He was so kind and thoughtful. I think his name was in, the service person I talked to stayed on the phone, and he talked me through the directions. He was so kind and thoughtful. I think his name was Ryan. At any rate, I was very happy with how I was treated. Little things like that make a big difference to me. More

Excellent as usual - easy process - on time, clean and prepared for my decisions with care . I value this as a single woman with an outstanding commitment to my safety and care. prepared for my decisions with care . I value this as a single woman with an outstanding commitment to my safety and care. More

Spartan has always done a great job on Service, they have earned my trust in them! Thank you Spartan Toyota Service for being reliable and of high quality! earned my trust in them! Thank you Spartan Toyota Service for being reliable and of high quality! More

another quick and painless service. great job! thank you! Excellence in customer care. IN and out in under 45 minutes, that's how you keep customers happy. Excellence in customer care. IN and out in under 45 minutes, that's how you keep customers happy. More

Great experience. Seth,our sales person was great. Matt, finance professional and kind. Recommend both of these individuals. We will refer friends to this dealership. finance professional and kind. Recommend both of these individuals. We will refer friends to this dealership. More

Truly enjoyed working with John Howell on the purchase of my 2021 4 Runner. Great communicator, very knowledgeable. Would purchase from him again. The whole experience was fabulous and stress free! my 2021 4 Runner. Great communicator, very knowledgeable. Would purchase from him again. The whole experience was fabulous and stress free! More

Excellence in customer care. We had an issue with our new car, and they have followed up to correct it for us. Thank you, Spartan. new car, and they have followed up to correct it for us. Thank you, Spartan. More