Wolverine Spartan Toyota of Lansing

Got there today for maintenance & recall and 25000 mile check, to be informed I was past the time for the free checkup. The service manager told me it would now cost me over $30.00 to have it done. My wi check, to be informed I was past the time for the free checkup. The service manager told me it would now cost me over $30.00 to have it done. My wife and I have recentl had major had surgeries and haven’t driven much. I was then told our $29.95 cost for an oil change was no longer in effect. it will now cost between $70-80 for the service. We were never notified about this. I tried to talk to my salesman Stephan but he was to busy to see us 🖕. You will Never see us or our vehicle again. I’m not done I’ll be contacting Toyota about this problem. Again 🖕to Spartan Toyota. More

Prompt service. And good explanation of service to be done. All ways very professional. The end And good explanation of service to be done. All ways very professional. The end More

Gerry is a professional. Great service. He takes care of you. Will refer other friends to him. Great service. He takes care of you. Will refer other friends to him. More

Courteous, explain the repairs to be undertaken, and cost. Give you heads-up of experience to anticipate: time to wait, and expected driving performance! cost. Give you heads-up of experience to anticipate: time to wait, and expected driving performance! More

Clean, inviting, Mike smith seemed overworked so was a bit impatient , quick appoint, nice car wash, good waiting area, I could find a quiet area bit impatient , quick appoint, nice car wash, good waiting area, I could find a quiet area More

Check-in was easy. Mike was friendly and helpful, giving me contact information if needed while car was being serviced. I especially appreciated that he respected my ch Mike was friendly and helpful, giving me contact information if needed while car was being serviced. I especially appreciated that he respected my choices regarding car maintenance More

As always over the last 26 years, the service was excellent. Mr. Terry Mulbray and the service staff have continually serviced my 98 Camry which only has 196K miles. Simply outstanding over the years excellent. Mr. Terry Mulbray and the service staff have continually serviced my 98 Camry which only has 196K miles. Simply outstanding over the years. More

Overall, we had a pretty good experience. Trying to schedule a time to get out was difficult due to the amount of vehicle turnover. We got mixed messages on timing for waiting for a new vehic Trying to schedule a time to get out was difficult due to the amount of vehicle turnover. We got mixed messages on timing for waiting for a new vehicle and ultimately went with a used vehicle More

This is the 2nd time I've bought from S. T.'s used car team and Gerry, the manager, was the absolute reason that swayed to them over other dealerships. I was driving and looking over a 50 mil T.'s used car team and Gerry, the manager, was the absolute reason that swayed to them over other dealerships. I was driving and looking over a 50 mile radius from my home and yet I came back to S.T. where I live. Plus, the trust level, honesty, and willingness to make everything work for us went above and beyond! More

Always top notch professional and courtesies Mike Smith the best service Man there hands down the best service Man there hands down More