Wolverine Spartan Toyota of Lansing

I have purchased three cars and leased two additional vehicles over the years. I have had positive experiences in both purchasing and having maintenance done on the vehicles. Today I was in for recall vehicles over the years. I have had positive experiences in both purchasing and having maintenance done on the vehicles. Today I was in for recall work and Terry was great to work with on this matter. More

Been a Spartan Toyota customer for many years. In the last several years you have improved the Customer Service tremendously. This latest experience was fantastic. last several years you have improved the Customer Service tremendously. This latest experience was fantastic. More

Appreciated Terry’s help in taking care of addressing the needed repairs. I believe Toyota should do a recall on this need for a firmware update to stop the battery drain. Online you see several negative rep needed repairs. I believe Toyota should do a recall on this need for a firmware update to stop the battery drain. Online you see several negative reports on Camry, RAV4, and other Toyota hybrids experiencing this problem. Most reviews aren’t aware of this solution. More

Accepted my Camry at the appointment time; finished the service in about 45 minutes, well ahead of schedule; and washed my vehicle. Prompt, friendly, and effective. service in about 45 minutes, well ahead of schedule; and washed my vehicle. Prompt, friendly, and effective. More

Julie Foote was SUPERB in helping me understand options for a possible new truck. She was very patient with my questions, all of which were answered thoroughly, professionally, and to my satisfaction. for a possible new truck. She was very patient with my questions, all of which were answered thoroughly, professionally, and to my satisfaction. More

From start to finish, my entire new car buying experience was outstanding. Clarity of communications, timeliness, and overall process thoroughness was beyond expectations. Thank you! was outstanding. Clarity of communications, timeliness, and overall process thoroughness was beyond expectations. Thank you! More

Very happy with service I receive when taking my Toyota in for maintenance and repairs. Service Department would be a reason to purchase another Toyota. in for maintenance and repairs. Service Department would be a reason to purchase another Toyota. More

fast friendly service I was in and out of the service department in less the 45 minutes they did tire rotation and then they washed the car department in less the 45 minutes they did tire rotation and then they washed the car More

Easy online scheduling/rescheduling, clean, comfortable, socially distanced place to wait, wait was less than an hour for completion of service. Charge very fair for service, car was washed and high touch socially distanced place to wait, wait was less than an hour for completion of service. Charge very fair for service, car was washed and high touch surfaces sanitized. Very good experience, as usual. I wouldn't go anywhere else. More

The person who helped us was friendly and professional. He was very efficient and got us in and out quickly. The whole experience was pleasant and left me with confidence in my vehicle's performance! He was very efficient and got us in and out quickly. The whole experience was pleasant and left me with confidence in my vehicle's performance! More