Wolverine Spartan Toyota of Lansing

Explained service I was having, very professional, timely. Deducted star because I asked them to remove previous stickers from windshield. They did that but left glue residue. timely. Deducted star because I asked them to remove previous stickers from windshield. They did that but left glue residue. More

Always have had excellent service from Spartan Toyota. The Sales staff is professional and understanding. The Service dept provided quick service and always has done great work on my vehicle. Thank you! The Sales staff is professional and understanding. The Service dept provided quick service and always has done great work on my vehicle. Thank you! More

Got in and out of there when I was told my car would be ready to go. Will be back soon for my scheduled time. ready to go. Will be back soon for my scheduled time. More

Always prompt, friendly and professional. I can’t say it was above and beyond since it was pretty routine service work without problems. Always appreciate the car wash. was above and beyond since it was pretty routine service work without problems. Always appreciate the car wash. More

Online scheduling was not a good experience, it kept changing to no available times when selecting from the 3 options for "not wait", "rental", and "shuttle" in the transportation options. Once at th changing to no available times when selecting from the 3 options for "not wait", "rental", and "shuttle" in the transportation options. Once at the dealership, everything was awesome and fast though. :) More

I was greeted by a pleasant service rep who guided me through a smooth sign in. Customer lounge was clean and comfortable. Wait time was short. Appreciated the van wash. The service was thorough. Had a p through a smooth sign in. Customer lounge was clean and comfortable. Wait time was short. Appreciated the van wash. The service was thorough. Had a pleasant send off More

Very quick service on a vehicle needing a tow to the dealership -- back up and running before the end of the day (and a clear explanation for what caused the issue in the first place). Very professiona dealership -- back up and running before the end of the day (and a clear explanation for what caused the issue in the first place). Very professional and courteous Service Staff (on the phone and in person), and a reasonable price for the work (I called around afterwards to check on the gong rate :-) More

Everything was covered with me thoroughly as to any issues with the vehicle and the courtesy car wash is always appreciated! Thank you! Have bought several vehicles from you and will return! issues with the vehicle and the courtesy car wash is always appreciated! Thank you! Have bought several vehicles from you and will return! More

Ryan was so helpful and wonderful. I have to wait, and they helped me to be able to wait for the service to be completed. they helped me to be able to wait for the service to be completed. More

They brought a chair outside so I didn’t have to wait in the lobby, as I am still leery about Covid. That showed good customer service. Thanks. the lobby, as I am still leery about Covid. That showed good customer service. Thanks. More