Wolverine Spartan Toyota of Lansing
Lansing, MI
Filter Reviews by Keyword
By Type
Showing 1,073 reviews
My Prius needed service for 120,000 miles. The service and quality care received were very professional, courteous, and timely. I appreciate the excellent care my vehicle and I received. Regards, Terry and quality care received were very professional, courteous, and timely. I appreciate the excellent care my vehicle and I received. Regards, Terry Dwyer More
I always feel comfortable at this dealership, so refuse to go anywhere else for service, even when cheaper. The same staff is always there, which also makes me feel like they’re being treated well. It’s to go anywhere else for service, even when cheaper. The same staff is always there, which also makes me feel like they’re being treated well. It’s nice to see familiar faces! More
Great place to buy a vehicle or get your vehicle serviced. I won't go anywhere else. They have great staff, great products and great service! serviced. I won't go anywhere else. They have great staff, great products and great service! More
Service tech talked me out of replacing my 12V battery by having it tested instead, showing it functioning at 100%. Also talked me out of paying for a tire rotation because that would be free at the busines having it tested instead, showing it functioning at 100%. Also talked me out of paying for a tire rotation because that would be free at the business from which I had purchased the tires. How refreshing, a business looking out for their customer as opposed to looking out for their bottom line. I’ll definitely be back. More
Good service but the reason for the service not so good. Recall after recall. Recalls started within 6 months of purchase. Battery dead at 6 months followed by recall on parts for the front end. Replaced b Recall after recall. Recalls started within 6 months of purchase. Battery dead at 6 months followed by recall on parts for the front end. Replaced broken hatch handle twice, replaced A/C. Need to replace driver side mirror, makes a sound like gear not engaging. Driver seat seatbelt doesn't retract properly, gets caught in door. More
It was a good experience. The staff person was courteous and looked at my warranty and what needed to be done on this visit. I was pleased with the work. and looked at my warranty and what needed to be done on this visit. I was pleased with the work. More
Service was performed as I had asked. Had a tire rotation that was performed as I had asked. Also did a 5000 mile check on all componates. that was performed as I had asked. Also did a 5000 mile check on all componates. More