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Wolverine Spartan Toyota of Lansing

Lansing, MI

4.7
1,093 Reviews

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,093 reviews

October 06, 2024

Service technician was personable, helpful and efficient. The service on my car was handled professionally and I didn't have to wait all day for them to complete it. And the car wash was a surprise courtesy! More

by droth212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Konkel
Oct 07, 2024 -

Wolverine Spartan Toyota of Lansing responded

We're delighted to hear that our service technician provided a personable and efficient experience at Spartan Toyota. It's great to know you appreciated the quick service and complimentary car wash! Thank you for recommending us!

October 03, 2024

Got me in and out at the time promised. Pointed another thing I might want done to my car… I did. I’m very happy w the service, the service person… very professional. I’ll be back. Thanks More

by Michael.eden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the gentleman’s name. , Terry Moubray
Oct 04, 2024 -

Wolverine Spartan Toyota of Lansing responded

Michael, we're delighted to hear that you had a smooth and professional experience with our team at Spartan Toyota. Thank you for trusting us with your car's needs, and we look forward to seeing you again!

September 20, 2024

My service advisor, Terry Moubray, made an outstanding effort to listen to my concerns and needs prior to completing my 10,000 mile service and made sure my car had been washed prior to me leaving after t More

by Stargazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Sep 20, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thank you for sharing your experience! We're glad to hear Terry provided excellent service and took care of your needs at Spartan Toyota. We appreciate the support and look forward to serving you again in the future!

September 19, 2024

Was greeted upon arrival, was kept inform of status of my car, and was checked out in a timely manner More

by candiecane018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service department, did not work with terry at all. Just Mike , Terry Moubray
Sep 20, 2024 -

Wolverine Spartan Toyota of Lansing responded

We're glad to hear you had a smooth and efficient experience at Spartan Toyota. Thanks for sharing your feedback!

September 14, 2024

Service dept fine. But I wish they would help put the seat back where it was when I arrived. I’m short and disabled. More

by Rjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Sep 16, 2024 -

Wolverine Spartan Toyota of Lansing responded

Rjacobs, thank you for your feedback. We'll make sure to address this with our service team at Spartan Toyota to improve the experience for all customers. We appreciate your input!

September 13, 2024

Took me on time gave updates via text appreciate the car wash afterward listened to what I had to say about needs of vehicle More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 16, 2024 -

Wolverine Spartan Toyota of Lansing responded

Barbara, we're glad to hear you appreciated the timely service and updates at Spartan Toyota. Thanks for sharing your experience!

September 05, 2024

5000 mile checkup resulted in a thorough report and took slightly longer than an hour More

by Jumpjoy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Sep 06, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thanks for leaving Spartan Toyota a five-star review! We are glad that your visit was quick and satisfactory. Safe travels!

August 16, 2024

Gerry and Sim are outstanding! ! So helpful, knowledgeable , and patient ! Thank you so much guys!! More

by Linda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sim Singh, Gerry Sibanda
Aug 19, 2024 -

Wolverine Spartan Toyota of Lansing responded

Linda, thank you for leaving Spartan Toyota a five-star review! We are glad that Gerry and Sim were both outstanding to work with. See you next time!

August 14, 2024

Service Department is always superb. Terry had ny rattlinguffler checked and fixed along with my trunk bar issue. More

by Sharman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Aug 15, 2024 -

Wolverine Spartan Toyota of Lansing responded

Sharman, we're glad to hear Terry and the Spartan Toyota service team took great care of your vehicle! Thanks for sharing your positive experience with us.

August 13, 2024

Ask for Nino — best sales associate there. She tailored the purchase process to us and was informative, honest and engaging, working hard for us without being pushy. More

by Mark M
Recommend Dealer
Yes
Employees Worked With
Nino
Aug 13, 2024 -

Wolverine Spartan Toyota of Lansing responded

Mark, we're delighted to hear that Nino provided such a personalized and informative experience at Spartan Toyota. Thanks for sharing your positive feedback!