
Wolverine Spartan Toyota of Lansing
Lansing, MI
Filter Reviews by Keyword
By Type
Showing 1,106 reviews
I had a 10:00 appointment for an oil change. I was told it would take an hour to and hour and a half. I also had coolant replacement. I did not leave until about 12:15. This is usually my only c I was told it would take an hour to and hour and a half. I also had coolant replacement. I did not leave until about 12:15. This is usually my only complaint. I just wish that someone would explain the delay. When I arrived, the wait area was crowded. By 12:00, I was one of 5 customers. More
As with most things in business and in life "it's the people" that make the difference. Service writer Mike Smith is a great representative of this business and he is the reason we return despite living people" that make the difference. Service writer Mike Smith is a great representative of this business and he is the reason we return despite living an hour away. Salesperson Jerry Sibanda is fantastic as well (can't write a review without giving him some love). More
Jerome and the rest of the team really made it fast, friendly, and cost effective for me to get into a new Toyota Camry. Really appreciate their expertise and care. friendly, and cost effective for me to get into a new Toyota Camry. Really appreciate their expertise and care. More
I purchased a 2025 Toyota RAV4 yesterday from Spartan Toyota. The salesman, Jeff Rawson and the finance person, Randy, were excellent to work with. They answered all of my questions and were very knowled Toyota. The salesman, Jeff Rawson and the finance person, Randy, were excellent to work with. They answered all of my questions and were very knowledgeable about the vehicle and the warranty. More
Salesman Jeff and finance manager Randall at Spartan Toyota treated me in a professional and friendly manner. They were very knowledgeable about their products and a pleasure to deal with. Toyota treated me in a professional and friendly manner. They were very knowledgeable about their products and a pleasure to deal with. More
I am very satisfied with my service visit. I was concerned about some noises in my car I thought might be suspension or front end, so I made a service appointment at Spartan Toyota. Terry lis I was concerned about some noises in my car I thought might be suspension or front end, so I made a service appointment at Spartan Toyota. Terry listened carefully to what I was describing and verified he had entered the issues correctly in their computer system. The service technician could not get the symptoms to manifest, except for one, so he had me ride with him to be sure he wasn’t missing anything. He checked my car over on the hoist, and told me everything looked fine to him. My car has 106,000+ miles on it. So, this relieved me that I wasn’t going to need to spend hundreds of dollars, as well as reassured me that some traveling I have coming up should not be a problem. While the estimate to inspect the several systems on the car was over $400.00, I ultimately was only charged about $81.00, which I thought was quite reasonable. I think it says a lot about the service team and about the lpdealership that they did not jack me up to replace a number of things when I didn’t really need to do so. More
I was kept informed on the progress of work done on my car and on the cost of the service. My experience was very good, and I felt confident that my car had been properly serviced. car and on the cost of the service. My experience was very good, and I felt confident that my car had been properly serviced. More