
Wolverine Spartan Toyota of Lansing
Lansing, MI
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Outstanding customer service. Immediately addressed my service needs in the most professional manner. As always, the service staff was excellent. Immediately addressed my service needs in the most professional manner. As always, the service staff was excellent. More
Richard was really helpful in giving me all the information I needed to make the right decision for the right car. Once I picked the car up he spent a lot of time explaining all of the features. information I needed to make the right decision for the right car. Once I picked the car up he spent a lot of time explaining all of the features. More
We got an appointment easily, got seen fairly quickly. The text and phone call directed us to an online form to select what we wanted done beside the oil change and tire rotation ($100). I was a little co The text and phone call directed us to an online form to select what we wanted done beside the oil change and tire rotation ($100). I was a little confused by the form and evidently did not select the brake job. When I came to pick up the car, found out the brakes had not been. Was told 'about an hour', two hours later I was out the door. More
Had a great experience with Michael in the service department. Great service recovery after a longer than expected wait time for an oil change. Really appreciated Michael and his awareness of the cu department. Great service recovery after a longer than expected wait time for an oil change. Really appreciated Michael and his awareness of the customer experience! Great job! More