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Wolverine Spartan Toyota of Lansing

Lansing, MI

4.7
1,073 Reviews

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,073 reviews

March 22, 2023

I just feel it shouldn't take one hour for an oil change. Otherwise, fine. More

by notlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Mar 23, 2023 -

Wolverine Spartan Toyota of Lansing responded

I am very sorry if it took longer than expected to complete our services. We will use this feedback to improve for you next time. Thank you, Brian Cogley - General Manager - 517-402-2717

March 20, 2023

Mike Smith is friendly and welcoming. He explains what is scheduled to be done, and keeps you informed of what may need to be done. He's honest and helps me feel at ease with the staff wo More

by munchkinkt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Mar 20, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review! We appreciate the kind feedback about Mike and hope to see you again at Spartan Toyota. Safe travels!

March 05, 2023

We always have a great experience and excellent service when we come to the dealership. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
March 03, 2023

Dependable and professional. Attention to every detail. I love that they even wash my car! More

by Myself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
March 02, 2023

Excellent communication, friendly staff, very responsive and helpful with all questions. Used car manager Gerry was fantastic and so was Shelly at the front desk! More

by MD25
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerry Sibanda, Shelley Goward
March 01, 2023

Took care of oil change on time and with no problems. Professional and well done. I will be back for future service needs. More

by B.keisling
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
February 24, 2023

I had Awesome service and the guy that helped me was nice and helpful. Definitely will come back. More

by Sabrinalorene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Whipple
February 23, 2023

Lawrence Dixon was friendly, professional, and answered all of my questions. Brian, the manager, was always there with a smile and a hello. I felt that I was valued and not just a customer. More

by shadylane52
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Dixon; Morgan
Feb 23, 2023 -

shadylane52 responded

I will definitely go back there for my next vehicle

February 22, 2023

Dealership Service helped with unexpected delays and got me a nice loaner car to use. More

by mmstraus
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
February 19, 2023

Stefan Garrison was fantastic as always. This is my 4 th car I have leased through him and Spartan Toyota. Everyone is very friendly and courteous More

by daleydebdal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie, Stefan Garrison
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