
Wolverine Spartan Toyota of Lansing
Lansing, MI
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Routine visit for an oil change was quick and efficient. Marissa was courteous and professional. Only negative I can think of is that the waiting area wi-fi is weak. Marissa was courteous and professional. Only negative I can think of is that the waiting area wi-fi is weak. More
I’m not enamored with their service. Mike is great. It’s the service technician that seems to screw you. I brought in a car that had just been jumped. After it was jumped the engine ligh Mike is great. It’s the service technician that seems to screw you. I brought in a car that had just been jumped. After it was jumped the engine light came on and it went into 2 wheel drive. I was afraid to turn it off. I was charged $169 for them to tell me my battery was low they recharged and reset the message system. Absolutely ridiculous. They told me what I knew. They could have reset and told me to drive around. More
Spartan Toyota's service representative (Michael) was great to work with. Michael explained exactly what was going to be done a how long it would take setting the appropriate expectations for a great cu great to work with. Michael explained exactly what was going to be done a how long it would take setting the appropriate expectations for a great customer experience. Always happy with the Spartan Toyota experience ! More