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Wolverine Spartan Toyota of Lansing

Lansing, MI

4.7
1,072 Reviews

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,072 reviews

June 04, 2023

Quick service, competent. I get all my cars serviced at Spartan Toyota. And I have 3. More

by browndfDennb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Jun 05, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review! We appreciate your business and hope to see you again at Spartan Toyota. Safe travels!

May 31, 2023

Great pricing, kind people on service. I enjoyed the coffee. I will be back. Thank you. More

by caitlynnunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
May 31, 2023 -

Wolverine Spartan Toyota of Lansing responded

We are glad to hear that you enjoyed our prices and service! We look forward to working with you again down the road.

May 28, 2023

Staff was Efficient and friendly. Dealership was clean. I love getting my car washed after getting service done. Very nice perk. More

by Patfeehery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Stefan Garrison
May 31, 2023 -

Wolverine Spartan Toyota of Lansing responded

We appreciate the great review, Pat! It's wonderful to hear that our staff provided efficient and friendly service during your visit to Spartan Toyota. We're glad you enjoyed our clean dealership and car wash too. We look forward to seeing you again soon!

May 31, 2023 -

Patfeehery responded

I also bought my end of lease car and Morgan was very helpful in the finance department. I love Toyota.

May 26, 2023

Thirty thousand mile service. The service advisor thoroughly described what would be done and gave an accurate estimate of how long it would take. I also was given estimates of wo More

by miatagt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
May 26, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're grateful for your review, Mia! We're glad to hear that you appreciated our service advisor's attention to detail and informative estimate during your visit. Safe travels, and we hope to see you again at Spartan Toyota!

May 26, 2023

The service is always easy to schedule. Staff are very accommodating. They finish with a car wash which is appreciated. Thanks! More

by Nancy B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service helped with check out when Terry was off the floor. , Terry Moubray
May 26, 2023 -

Wolverine Spartan Toyota of Lansing responded

Nancy, thanks for sharing your experience with Spartan Toyota! We're thrilled to hear that scheduling service is easy and our staff is accommodating. See you at your next service appointment!

May 26, 2023

Terry was amazing as always! I always know I will get the best service with Terry. I know he will only recommend the work that needs to be done and can explain any repairs/work More

by cordesjmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
May 26, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're delighted to hear you have enjoyed working with Terry and have always received excellent service at Spartan Toyota! Thank you for your kind words about his expertise and clear communication. We truly appreciate your continued support. See you at your next appointment!

May 25, 2023

Routine oil change and tire rotation. Dominic got me in on last minute notice. Work done as expected. Great service. More

by Iamamedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
May 25, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're elated to hear that you had a great experience at Spartan Toyota with your oil change and tire rotation. It's fantastic to know Dominic was able to get you in on short notice and the work met your expectations. Thanks for writing this excellent review, and we hope to see you again soon!

May 21, 2023

Quick Service with least wait times and good explanation of what I need to get done in the near future More

by Innuganti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
May 23, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're thrilled to read you appreciated our quick service. At Spartan Toyota, we know how important it is to make sure our clients' cars are running smoothly in no time. Thank you for sharing your positive experience with us!

May 15, 2023

Jeff was very kind and easy to work with. Would recommend dealing with Spartan Toyota. Very efficient and easy transactions. Thank you! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rawson
May 16, 2023 -

Wolverine Spartan Toyota of Lansing responded

Ryan, thank you for the review! We are so glad to hear that Jeff delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Spartan Toyota!

May 15, 2023

Routine visit for an oil change was quick and efficient. Marissa was courteous and professional. Only negative I can think of is that the waiting area wi-fi is weak. More

by Mark330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
May 15, 2023 -

Wolverine Spartan Toyota of Lansing responded

Mark, we're delighted to know that your recent oil change experience with us was quick and efficient. Marissa will be thrilled to hear your kind words about her professionalism and courteous service. With regard to the rest of your review, we appreciate you for sharing this feedback with us and will be sure to keep it in mind moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Brian Cogley - General Manager - 5173946000

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