Wolverine Spartan Toyota of Lansing

The staff at Spartan Toyota was extremely helpful in my decision process. I visited several dealerships before making my purchase, but the level of service I received at Spartan Toyota was above the rest. decision process. I visited several dealerships before making my purchase, but the level of service I received at Spartan Toyota was above the rest. It wasn't just about getting me into "any car," it was about finding the "right" car based on my needs (I drive 600+ miles a week!). My initial trade-in offer was lower than the competitors, but they were willing to work with me on a deal fair to both sides. In the end, I rode out with a competitively-priced vehicle confident my current and future needs were met. With the extra benefits they offer, including an extended power-train warranty through their location, and the high level of professionalism they displayed, I would recommend this dealership to everyone. More

Jarrett is a great salesman. I felt comfortable and confident working with him. He made me feel like I owned the transaction, unlike most car salesmen who try to shove a car down your throat. Very frie confident working with him. He made me feel like I owned the transaction, unlike most car salesmen who try to shove a car down your throat. Very friendly and enjoyable to talk to. He really cares about people, and that means a lot. More

They made the car buying experience very pleasant. They took their time to find out what we were looking for and worked hard to accomodate our requests. It was by far the most pleasant experience I have h took their time to find out what we were looking for and worked hard to accomodate our requests. It was by far the most pleasant experience I have had with a car dealership. More

This is our second purchase and we have been very pleased with the sales and service we have received. Our first vehicle was a Highlander and when our needs changed we traded it in for a Prius V. with the sales and service we have received. Our first vehicle was a Highlander and when our needs changed we traded it in for a Prius V. More

After checking out 3 other manufacturers and NOT wanting After checking out 3 other manufacturers and NOT wanting to deal with Ann Arbor Toyota we decided we wanted a Scion so went to Spartan Toyota. After checking out 3 other manufacturers and NOT wanting to deal with Ann Arbor Toyota we decided we wanted a Scion so went to Spartan Toyota. When I sat down at Jason's desk & saw the Bible verses on his wall I knew I was in the right place. They did not have the exact one we wanted but found one at another dealer & set up a trade. Took a nice test drive in a similar model from the lot. Having done my homework on our 2010 Nisson Titan trade after some discussion I got the trade I wanted. Jessica reworked the prearranged deal we had come in with & found us something better. Everyone we dealth with was gracious & friendly. The vehicle came on time and all went well. We will soon be needing another vehicle and I will be going back to see Jason....got my eye on that 53mpg Prius.....:-) More

Jarrett James and Spartan Toyota is the Best place to buy a car! Not only was everyone very helpful and friendly but Jarrett went the extra mile to make us feel very welcome and treated us like friends. The a car! Not only was everyone very helpful and friendly but Jarrett went the extra mile to make us feel very welcome and treated us like friends. The other thing that was nice was that there was no pressure to buy. I will recommend Jarrett James and Spartan Toyota to everyone! More

My experience was very positive with this dealership and with their services. Their staff are very friendly and they always help me repair any problem with my car. I check my car regularly for oil change an with their services. Their staff are very friendly and they always help me repair any problem with my car. I check my car regularly for oil change and other needed work. They do a good job. I also like to explore options for buying a new car and I found them to be very helpful. Also I would like to add based on my experience the quality of their cars is very good. More

When looking for my new Toyota Tacoma, I first visited the dealer in my city, Spartan Toyota. I visited twice, as I was a serious buyer. Although the salesman/sales manager and anyone else didn't think the dealer in my city, Spartan Toyota. I visited twice, as I was a serious buyer. Although the salesman/sales manager and anyone else didn't think so. Didn't have anything on the lot even remotely what I was looking for, so said they could order it new from the factory, 45-90 days. Did not seem interested at all in dealing. I made an appointment with Sunshine Toyota in Battle Creek. A realatively pleasant drive and met the salesmen there, he was right on time and ready for me. Wonderful man. Had plenty of Tacomas on the lot, not one that fit my needs, but I could drive a couple of them that were close. That he didn't have just what I wanted, we went over the options and body style, he telling me, 'no problem' his dealership would go as far as five hundred miles away and make a swap with another dealer. Just asked for two color choices. Within 10 days, the truck of my dreams was there waiting for me. Tacoma 4x4, Automatic, Access Cab, SR5 and all the options I wanted, plus being my first color choice. Two days later, I was driving it home. Salesman at Sunshine also worked out a very good price, including incentives that Spartan did not tell me about. In short, Spartan Toyota did nothing for me... seemingly not caring if we did business or not. The Dealer in Battle Creek went the extra effort (didn't even work up a sweat, it was just business as usual for them), and we made a deal that we were both happy with. I have nothing good to write about Spartan Toyota. More

They do not properly service your vehicle, I have caught them repeadly not doing what they tell you they have done; like rotating your tires. I put touchup paint on one tire to clearly identify where the t them repeadly not doing what they tell you they have done; like rotating your tires. I put touchup paint on one tire to clearly identify where the tire was before taking it in for my 15,000 mile service, because I knew they didn't rotate the tires on the 10,000 mile service. When they returned my car the marked tire was in the same location. I made them take it back in and do the tire rotation. On the 20,000 mile service the marked tire was not moved it was right where it was when I left home that morning. I talked to Joe Criscuolo, who basically tried to tell me that the marked tire had been moved. Amazing; The tire moved but the marks remained…………. There have been many other items I have caught them not performing on my vehicle and this last time I also lowered the pressure of the spare tire as they are suppose to check that too. It was not checked as the pressure was at 19 lbs. where I had lowered it too. The first time the tires weren’t rotated, my husband mentioned it to a friend who has a new vehicle, also purchased and serviced at Spartan Toyota, he said that he too had caught them not properly servicing his vehicle too. I'm never going back. More

My experience with this dealership was not good. I stopped three times and each time I left feeling dirty. It was like they didn't even care if they made a deal or not. Well it was their lose. I dro stopped three times and each time I left feeling dirty. It was like they didn't even care if they made a deal or not. Well it was their lose. I drove to Sunshine Toyota an hour away and bought what I should have been able to buy at Spartan. More