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Wolverine Spartan Toyota of Lansing

Lansing, MI

Overview
Reviews
Vehicles
4.8
1,059 Reviews
Call Dealership (517) 492-6526
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5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,059 reviews

May 26, 2023

Thirty thousand mile service. The service advisor thoroughly described what would be done and gave an accurate estimate of how long it would take. I also was given estimates of wo More

by miatagt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
May 26, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're grateful for your review, Mia! We're glad to hear that you appreciated our service advisor's attention to detail and informative estimate during your visit. Safe travels, and we hope to see you again at Spartan Toyota!

Helpful
May 26, 2023

Terry was amazing as always! I always know I will get the best service with Terry. I know he will only recommend the work that needs to be done and can explain any repairs/work More

by cordesjmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
May 26, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're delighted to hear you have enjoyed working with Terry and have always received excellent service at Spartan Toyota! Thank you for your kind words about his expertise and clear communication. We truly appreciate your continued support. See you at your next appointment!

Helpful
May 26, 2023

The service is always easy to schedule. Staff are very accommodating. They finish with a car wash which is appreciated. Thanks! More

by Nancy B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service helped with check out when Terry was off the floor. , Terry Moubray
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May 26, 2023 -

Wolverine Spartan Toyota of Lansing responded

Nancy, thanks for sharing your experience with Spartan Toyota! We're thrilled to hear that scheduling service is easy and our staff is accommodating. See you at your next service appointment!

Helpful
May 25, 2023

Routine oil change and tire rotation. Dominic got me in on last minute notice. Work done as expected. Great service. More

by Iamamedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
May 25, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're elated to hear that you had a great experience at Spartan Toyota with your oil change and tire rotation. It's fantastic to know Dominic was able to get you in on short notice and the work met your expectations. Thanks for writing this excellent review, and we hope to see you again soon!

Helpful
May 21, 2023

Quick Service with least wait times and good explanation of what I need to get done in the near future More

by Innuganti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
May 23, 2023 -

Wolverine Spartan Toyota of Lansing responded

We're thrilled to read you appreciated our quick service. At Spartan Toyota, we know how important it is to make sure our clients' cars are running smoothly in no time. Thank you for sharing your positive experience with us!

Helpful
May 15, 2023

Jeff was very kind and easy to work with. Would recommend dealing with Spartan Toyota. Very efficient and easy transactions. Thank you! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rawson
Report | Print
May 16, 2023 -

Wolverine Spartan Toyota of Lansing responded

Ryan, thank you for the review! We are so glad to hear that Jeff delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Spartan Toyota!

Helpful
May 15, 2023

Routine visit for an oil change was quick and efficient. Marissa was courteous and professional. Only negative I can think of is that the waiting area wi-fi is weak. More

by Mark330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
May 15, 2023 -

Wolverine Spartan Toyota of Lansing responded

Mark, we're delighted to know that your recent oil change experience with us was quick and efficient. Marissa will be thrilled to hear your kind words about her professionalism and courteous service. With regard to the rest of your review, we appreciate you for sharing this feedback with us and will be sure to keep it in mind moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Brian Cogley - General Manager - 5173946000

Helpful
May 11, 2023

Good job Spartan Toyota of Lansing Michigan review not sure why need fifteen word minimum More

by Nature107e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
May 12, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Spartan Toyota Team

Helpful
May 11, 2023

Good, fast service. I’m happy with the results.. They inspected my car and even washed my car. More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
May 12, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the great review, Esther! We are happy to have earned your business and we hope to welcome you back to Spartan Toyota for your future service needs. Drive safely!

Helpful
May 06, 2023

Excellent service (Terry), as usual. But I prefer to pay by check. Why must I add to satisfy a survey algorithm? More

by Bruce Timmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
May 08, 2023 -

Wolverine Spartan Toyota of Lansing responded

Bruce, we're happy to hear that Terry provided you with excellent service here at Spartan Toyota. We understand your preference for paying by check and apologize for any inconvenience regarding the survey algorithm. Your feedback is important to us, so thank you for sharing!

Helpful
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