Wolverine Spartan Toyota of Lansing

Friendly, helpful, of service, if sales/or service department. Clean waiting area & bathroom, new sales area department. Clean waiting area & bathroom, new sales area More

Richard was really helpful in giving me all the information I needed to make the right decision for the right car. Once I picked the car up he spent a lot of time explaining all of the features. information I needed to make the right decision for the right car. Once I picked the car up he spent a lot of time explaining all of the features. More

We got an appointment easily, got seen fairly quickly. The text and phone call directed us to an online form to select what we wanted done beside the oil change and tire rotation ($100). I was a little co The text and phone call directed us to an online form to select what we wanted done beside the oil change and tire rotation ($100). I was a little confused by the form and evidently did not select the brake job. When I came to pick up the car, found out the brakes had not been. Was told 'about an hour', two hours later I was out the door. More

I've enjoyed my car and the service I have received at this dealership. I feel that their service department and honest and professional. this dealership. I feel that their service department and honest and professional. More

I only visit to get my car serviced. The service department is great! They do a really good job. The service department is great! They do a really good job. More

Had a great experience with Michael in the service department. Great service recovery after a longer than expected wait time for an oil change. Really appreciated Michael and his awareness of the cu department. Great service recovery after a longer than expected wait time for an oil change. Really appreciated Michael and his awareness of the customer experience! Great job! More

Jake was great to work with. So was Jerry. Both made the deal go smoothly. So was Jerry. Both made the deal go smoothly. More

Lawrence Dixon got us the car we wanted. Kept us posted on when it would arrive. Made the purchase smooth and easy. Kept us posted on when it would arrive. Made the purchase smooth and easy. More

I had a 10:00 appointment for an oil change. I was told it would take an hour to and hour and a half. I also had coolant replacement. I did not leave until about 12:15. This is usually my only c I was told it would take an hour to and hour and a half. I also had coolant replacement. I did not leave until about 12:15. This is usually my only complaint. I just wish that someone would explain the delay. When I arrived, the wait area was crowded. By 12:00, I was one of 5 customers. More

As with most things in business and in life "it's the people" that make the difference. Service writer Mike Smith is a great representative of this business and he is the reason we return despite living people" that make the difference. Service writer Mike Smith is a great representative of this business and he is the reason we return despite living an hour away. Salesperson Jerry Sibanda is fantastic as well (can't write a review without giving him some love). More