
Woltz & Wind Ford
Heidelberg, PA
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155 Reviews of Woltz & Wind Ford
Car was finished sooner than expected Brian did a nice job at keeping me informed of the issues; I would like to see all repairs on the invoice - not just what I paid for Brian did a nice job at keeping me informed of the issues; I would like to see all repairs on the invoice - not just what I paid for More
no high pressure and great help personalizing what I needed Mike was very welcoming from the start and willing to take the time to help us find the right car for us. When we ran into some roadbocks with the ch Mike was very welcoming from the start and willing to take the time to help us find the right car for us. When we ran into some roadbocks with the chosen car. He and Frank Davin made sure that the issues were resolved in a very timely and reassuring mannor. Now I can enjoy my new car!! More
In and Out I went in for a Safety recall on my F150 and had my brakes which were squealing fixed as well. I was in and out within the day. No complaints, good I went in for a Safety recall on my F150 and had my brakes which were squealing fixed as well. I was in and out within the day. No complaints, good service as usual. More
2016 Ford escape Friendly, not at all pushy once I decided on a car the process was efficient and straightforward. I would recommend this dealership and it’s staff (ma Friendly, not at all pushy once I decided on a car the process was efficient and straightforward. I would recommend this dealership and it’s staff (mark hallstein) thanks for a good experience More
Ecosport Bookie was very patient and helpful We wanted a pickup but the F150 was too big. We got the ecosport and very happy with it so far. Cheers Bookie was very patient and helpful We wanted a pickup but the F150 was too big. We got the ecosport and very happy with it so far. Cheers More
Brakes, oil, recall Had the oil changed, brakes repaired under warranty and a recall tha I lead unaware of while at the dealership. During the recall work the tech found Had the oil changed, brakes repaired under warranty and a recall tha I lead unaware of while at the dealership. During the recall work the tech found a water leak that was also rectified preventing major damage. More
W&W ford met all my expectations, and then some. Woltz & Wind Service, does a complete job every time I bring my car in. with their standard check list they typically find issues I did not know about Woltz & Wind Service, does a complete job every time I bring my car in. with their standard check list they typically find issues I did not know about, and are very diligent in addressing the issues I bring to them. More
WAS NOT TOLD IMPORTANT INFO !!! I BROUGHT MY CAR IN FOR INSPECTION. I WAS CALLED THE NEXT DAY TO BE TOLD THAT IT DID NOT PASS INSPECTION AND IT WOULD COST AROUND $800 TO HAVE FIXED. I BROUGHT MY CAR IN FOR INSPECTION. I WAS CALLED THE NEXT DAY TO BE TOLD THAT IT DID NOT PASS INSPECTION AND IT WOULD COST AROUND $800 TO HAVE FIXED. I SAID OK, DO THE WORK. WHEN I TOLD MY HUSBAND ABOUT THIS, HE SAID, YOU HAVE A WARRANTY, SEE IF ANYTHING IS COVERED THAT THEY ARE FIXING. I CALLED YOU OFFICE, AND I WAS TOLD YES IT WAS COVERED !!!!! WHY WAS THIS NOT TOLD TO ME WHEN I GOT A CALL FROM YOUR OFFICE. I BOUGHT THE CAR OFF OF YOU AND THE WARRANTY, AND YOU PEOPLE WERE NOT AWARE THAT $600 OF WORK WAS NOT COVERED???? I WAS ALSO NOT TOLD BY YOUR OFFICE THAT I WAS ENTITLED TO A RENTAL CAR WHILE MY CAR WAS BEING FIXED FOR THREE DAYS. I HAD TO BRING IT TO YOUR ATTENTION !!!!!! I WENT A WHOLE DAY WITHOUT A RENTAL CAR THAT I COULD HAVE HAD ONE. YOUR COMPANY IS NOT GOOD AT ALL ABOUT LETTING THEIR CUSTOMERS KNOW WHAT THEY ARE ENTITLED TO. I DEFINITELY WANT A RESPONSE BACK FROM YOUR DEALERSHIP !!!!!!!!!!!!!!!!!!!!!!!! More
Service I have always been satisfied with the service at Woltz and Wind. The service advisors are friendly and very helpful. Mark was helpful when I purchas I have always been satisfied with the service at Woltz and Wind. The service advisors are friendly and very helpful. Mark was helpful when I purchased my car. More
No problems, no hassle Had an appointment for recall work. Check in was smoothe and timely with little waiting to get vehicle into service department. When my wife called th Had an appointment for recall work. Check in was smoothe and timely with little waiting to get vehicle into service department. When my wife called the service advisor he had an update for her in 10 minutes. Called back promtly when work was complete and vehicle was ready for pick up. Have had service work done on my work van also and have never had any problems. More