Wolfchase Toyota

At first I found the whole prospect of purchasing a car intimidating: Do you go new or used? How do you know you're getting a good deal? How do you know the car is safe? Do I need to worry about bringing intimidating: Do you go new or used? How do you know you're getting a good deal? How do you know the car is safe? Do I need to worry about bringing a male friend so that the price doesn't get hiked just because I'm a woman? After spending all day at another dealership feeling pressured, demeaned, and ignored, I walked into Wolfchase Toyota feeling a little beaten by the car-buying game. I was ready to continue the trek of frustration, but instead I was greeted by Alfred Waddell. Mr. Waddell is incredibly knowledgeable about all the cars on the lot, and he met me exactly where I was in my car search. I wanted a hatchback, a decent mpg, and a financial obligation that wouldn't leave me rubbing pennies together at the end of the month. I was also a little tired of being pushed around. He patiently spent two hours with me helping me fine-tune what would work for me. He didn't waste my time by showing me cars out of my price range, pressuring me into test driving cars I wasn't interested in, or talk to me about "high risk loans." He was a realist and genuinely concerned with making sure I left happy. He broke down the differences between leasing and buying and sent me home with a brochure for the Scion XD, a car that was right up my alley. Mr. Waddell's genial personality and sense of humor helped me regain confidence my Great Car Search. Instead of getting lost in dealerspeak, I was returned to what I wanted and could afford. I didn't feel pressured at all, and instead I trusted him and all those at Wolfchase Toyota Scion to speak to me clearly and plainly about what I was getting myself into. In three years, when my lease is up, I wouldn't be surprised at all to find myself right back at Wolfchase Toyota Scion with the great team there. More

This guy need to be trained well on how to treat customers. Avoid this man at any cost. He was sarcastic, unprofessional and lack the basic of customer service and people's skills. I would not hire customers. Avoid this man at any cost. He was sarcastic, unprofessional and lack the basic of customer service and people's skills. I would not hire this individual not even as a salesman, he is a manager at this dealer. I went to a different Toyota dealership and was treated by real human beings who know how to treat other human beings. This guy need to go work in a warehouse where all he sees is boxes and walls, human interaction is too much for him. That was the worst experience I have even had in any dealership. I do not recommend that dealership because of that individual. More

Wow! There are not enough stars to describe the level of the friendly, knowledgeable, professional staff I encountered at Wolfchase Toyota. I truly couldn't be happier or better served. I passed three close the friendly, knowledgeable, professional staff I encountered at Wolfchase Toyota. I truly couldn't be happier or better served. I passed three closer Toyota dealerships to buy an suv here and I will drive those extra miles to their service department as well. More

I would like to say that John McBay was quite instrumental in the purchase of my car. He truly cared about my finances and offered multiple ways for me to save money! I look forward to recommendi instrumental in the purchase of my car. He truly cared about my finances and offered multiple ways for me to save money! I look forward to recommending others to purchase their next vehicles from Wolfchase Toyota. More

James Withers and Fred Williams were very friendly, courteous, and easy to work with. They both went the extra mile to get me the deal I wanted and needed. John McBay sat and worked with me for almos courteous, and easy to work with. They both went the extra mile to get me the deal I wanted and needed. John McBay sat and worked with me for almost two hours to get me the best financing he could find. He never showed an ounce of frustration or impatience while I spent an inordinate amount of time on the phone with my credit union to try to find a better interest rate. I couldn't. He is a great asset to Wolfchase Toyota Scion. I didn't get the names of the two receptionists, but they were both very friendly in making me feel comfortable, offering popcorn and a beverage, and in trying to make my buying experience a happy one. My entire buying experience was pleasant and I will gladly give these fine people the chance to serve me in the future should the need arise. More

After fixing a wiring problem in my new car.. they returned it with a cracked windshield in the left corner..my husband noticed it when the garage door was lifted as he was leaving. I guess the mech returned it with a cracked windshield in the left corner..my husband noticed it when the garage door was lifted as he was leaving. I guess the mechanic was hoping we would not notice it beforewe left the property. After agreeing to fix it they later insinuated that it might have been cracked when I brought it in. I am still waiting for them to fix it.. they are waiting on the ordered windshield..the crack has now spread across the windshield. I did a bad survey and filed a complaint with Toyota. That's when they insinuated that maybe my husband left for 5 minutes then returned with it cracked.. I have yet to receive an apology. This was very dishonest. I can understand having an accident while working on the car but the dishonesty is what made us angry..up til now we had never had a problem with them. I don't recommend anything from the service department after this experience. More

My wife and I had an excellent experience at this dealership. Ralf, Paul and John were a great team. Very good service, helpful communication, very professional and they were not high pressure. We dealership. Ralf, Paul and John were a great team. Very good service, helpful communication, very professional and they were not high pressure. We've owned Toyota's over 20 years and our current experience just added to our satisfaction. We would recommend this dealership and we'll be back!! Lynn Wall More

Kevin, Anturinette & John were all very professional & knowledgable and made our purchase easy. We enjoyed meeting and working with each one of them. They went above and beyond keeping us informed ab & knowledgable and made our purchase easy. We enjoyed meeting and working with each one of them. They went above and beyond keeping us informed about availability and finding the right van for us. More

I Love my new car! A. Mittons is the greatest she made my car buying process so easy. I went searching for my dream car, Anturinette went above and beyond to make it come true. She did her best and got me a car buying process so easy. I went searching for my dream car, Anturinette went above and beyond to make it come true. She did her best and got me a great deal and even stuck to my budget. If your looking for a Toyota see Anturinette. She walked me through the entire process and even followed up to make sure everything was well. She is a wonderful sales person but makes sure you get the vehicle you came for and more!! More

when ypu first walk into the dealership they make you feel as though your part of there family,you are told everything about the car you are shopping for and are shown everyone that they have in stock.t feel as though your part of there family,you are told everything about the car you are shopping for and are shown everyone that they have in stock.the most enjoyable experience was my sales person, her name is Anturinette Mittons,after all the horror stories you hear about car salespersons she just was a breath of sunshine,she stayed with you and made sure you were happy with the selection you made and you knew everything about the car and evened called me at home the next day to see if I was happy.I would surely reccomend everyone to this dealership ................. More