Wolfchase Nissan - Service Center

I love it at Wolfchase Nissan everyone is so friendly. Especially Tony Rogers who is my salesman. He makes sure I’m taken care of. Especially Tony Rogers who is my salesman. He makes sure I’m taken care of. More

had an appt for May 11 at 12noon. Arrived and were told they couldn’t even take our car! No future appt made by them. they couldn’t even take our car! No future appt made by them. More

I bought 4 tires and an oil change for almost $1000. I had to remind them 3 separate times about a problem with the electronic key. So (as usual with this service department) I had significant unexpected had to remind them 3 separate times about a problem with the electronic key. So (as usual with this service department) I had significant unexpected delays… When they finally got to the diagnosis (an hour later), they spent another 30 minutes before they found a bad “switch” Yet ANOTHER hour later, “all fixed!” However, an additional $300, for a “switch!” All in all an entire day given up, with nasty surprises, to boot. Doubt we (or our friends) will be back. Burned too many times in the same way! More

I was assisted by Michael whom was great, however I was a bit displeased with my previous visit. I was not advised of the work that needed to be done until I saw Michael and outside of what I came in for, I bit displeased with my previous visit. I was not advised of the work that needed to be done until I saw Michael and outside of what I came in for, I would have been spending a couple more hundred dollars for something that was not told to me. I love getting my car serviced there, but if I will not be getting the proper diagnoses on my car, I may have to try going to another dealership. More

I was in need of help and you all were the best! I thank you all for all you have done for me. Thank you you all for all you have done for me. Thank you More

I was seen and taken care of in a timely manner for a recall. Mr. Robinson did my paperwork and sent it for services thanks. recall. Mr. Robinson did my paperwork and sent it for services thanks. More

The technician put dry rotted tires on and did not balance them or tell me they were dry rotted. I was charged for balance and it was not done because they said it was dry rotted. No one test drove it balance them or tell me they were dry rotted. I was charged for balance and it was not done because they said it was dry rotted. No one test drove it and it vibrated violently at 35 mph plus. I brought it back and they told me they couldn’t be balanced due to dry rot. So, basically they charged me for something not done and installed dangerous tires without warning. Complete apathy and incompetence. More

HORRIBLE!! MANY hours spent at the dealership, as well as leaving it for days, but still not fixed!!! However, Jessica, my service advisor, was FABULOUS!! as leaving it for days, but still not fixed!!! However, Jessica, my service advisor, was FABULOUS!! More

Vehicle was brought in for a factory recall.Also had the Vehicle was brought in for a factory recall. Also had the brake system serviced. Both was was done in a reasonable amount of time. Also received a f Vehicle was brought in for a factory recall. Also had the brake system serviced. Both was was done in a reasonable amount of time. Also received a free car wash which was very nice. More

Room for customer interaction improvement even when things are busy and maybe stressful. We all have bad days, but shouldn’t pass along to others things are busy and maybe stressful. We all have bad days, but shouldn’t pass along to others More