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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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June 18, 2021

Terrible service. Took three hours for a standard service. Then the technician tells me a part needs to be replaced that I had replaced a month prior from Nissan itself. Then when I try to get a seco More

by HIBBARD.SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James? The technician that worked on the vehicle., Michael Robinson
Jun 21, 2021 -

Wolfchase Nissan responded

Mr. Scott, thank you for your feedback regarding your recent visit to our Service Department. I'm sorry to hear your recent visit was below your expectations and have forwarded your comments to our Service Director. He will be reaching out to you to see where we fell short and what he can do to get this resolved for you. We value your business and want you to be completely satisfied. Thank you.

June 11, 2021

Rusty was very nice and friendly, he got me in and out. The woman in the parts/retail area was nice as well. Great place to service your vehicle. More

by Curtis.johnson21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty
Jun 14, 2021 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs. We value your business and the 5-star rating!

June 11, 2021

I’m very pleased with my visit. It clearly shows they’re under New Management. New Faces. The visit and service were wonderful. Staff very friendly, caring, and seemed to love their job. More

by EVA.BEARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Skyler, Brittany Walton
Jun 14, 2021 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs. We're happy to learn that you enjoyed your visit and found our team to be friendly and efficient. We value your loyalty and look forward to serving you again.

June 10, 2021

The Service Department is excellent! I have always been pleased with their service of my Nissan Rogue. Jessica Ramirez always has a smile on her face and able to answer any questions. Thanks to all employe More

by Freemansj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ramirez
June 10, 2021

They were friendly and, efficient I had no wait time because I was able to get an appointment ahead of time. As soon as the work was completed I got a call. More

by munnruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walton
Jun 14, 2021 -

Wolfchase Nissan responded

Thanks for taking time out of your day to provide feedback regarding your recent visit to our Service Department. It's great to hear that you enjoyed your recent visit and found our team to be both friendly and efficient. We value your business and look forward to serving you again.

June 09, 2021

Michael went beyond the call of duty and was very helpful in dealing with multiple issues I was experiencing. Any question or concern I had he promptly dealt with. More

by PKEELINGNUTTALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
June 09, 2021

Great sales people's, great atmosphere and excellent service department .my sale Rep. Was very nice and professional, knowable and straight forward with the service More

by ESTITTS61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, John Sadler
June 08, 2021

Great,fast friendly service in and out in minutes customer friendly our in and out less time than I thought I would be very clean facility More

by KENJALMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Booker T Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Robinson
June 08, 2021

Got my car serviced they asked to change my battery and rotate my tires to both I agreed. What I don’t understand is why they didn’t ask to balance now I have to try and make time to get back and get my ti More

by lynishea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the name
June 05, 2021

I was having AC problems and didn’t know why. I wasn’t pleased to find out that I needed a new compressor and I wasn’t pleased with knowing it was going to have a huge price tag on it, but I have always h More

by TROOSKINNY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the lady that helped me
Jun 07, 2021 -

Wolfchase Nissan responded

Thanks for choosing Wolfchase Nissan for your recent service needs and thanks for your candid feedback. I'm sorry to hear you were having A/C issues, and totally understand how you were feeling. I'm pleased to hear that our team got you taken care of and you are now enjoying the cool air while driving your vehicle. We value your loyalty and look forward to serving you again.

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