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1,854 Reviews of Wolfchase Nissan - Service Center
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June 24, 2021
If I could give 0 stars I would. Customer service was terrible. My car didn’t even get looked at until 4 days after I dropped it off. When I called to check on it they said they couldn’t find the car or terrible. My car didn’t even get looked at until 4 days after I dropped it off. When I called to check on it they said they couldn’t find the car or even my name in the system so they “transfer” my call and had me waiting for over 10min. The call was then picked up by the same guy saying “hold on a moment” and then he hung up on me. Very unprofessional. More
by Customer
Verified Customer
June 22, 2021
I was quoted a 1.5 to 2 hour wait time and ended up being at Nissan for 4 hours. My vehicle wasn’t taken into the service center until I had waited 1 hour 47 minutes. This Nissan location needs to improve th at Nissan for 4 hours. My vehicle wasn’t taken into the service center until I had waited 1 hour 47 minutes. This Nissan location needs to improve their wait times and do appointments for oil changes. I do not have 4 hours to be at Nissan for an oil change. I was extremely disappointed with my experience More
by leighanne.hogue7
Employees Worked With
I do not know any employee names
June 21, 2021
I paid 600 dollars for nothing my vehicle still won’t run and I was so upset because I’m a single mother and I was 3 hours away from home and I gave them money for nothing!!! and I was so upset because I’m a single mother and I was 3 hours away from home and I gave them money for nothing!!! More
by kdpblessed
Employees Worked With
Ceasor was the mans name I talked with
June 20, 2021
People here are warm and welcoming. Everyone smiled and I felt like I was in good hands. Hopefully my problem doesn’t occur again…second time for same problem in two weeks on a brand new car I felt like I was in good hands. Hopefully my problem doesn’t occur again…second time for same problem in two weeks on a brand new car More
by LISSAANNKC
June 20, 2021
Great people and some of the best customer service I’ve ever dealt with when it comes to quick car service. Great job guys keep it up ever dealt with when it comes to quick car service. Great job guys keep it up More
by AOCOLLINS05
June 20, 2021
Wonderful experience fast and very informative of all the service dept i have visited i have to say this one offer some of the best service Thanks service dept i have visited i have to say this one offer some of the best service Thanks More
by CHARLESBESS0
Employees Worked With
Michael Robinson
June 20, 2021
Not happy!Bought my car March 10, 2021. My check engine Not happy! Bought my car March 10, 2021. My check engine light came on before my first oil change. Brought to dealership next day. Light went off. Ga Not happy! Bought my car March 10, 2021. My check engine light came on before my first oil change. Brought to dealership next day. Light went off. Gave me an oil change and fixed a recall they sent me on my way stating g they didn’t know cause of check gone light. Called sales manager on June 16, 2021 to report check engine light again and car hesitating to start. Returned to dealership on 17th to get that it’s a computer update that needs to be done and picked up to find check engine turned off. Well here I am today the 20th... car did not want to start... check engine light back on. I’m not happy to have a new car and could possibly be stranded somewhere. I haven’t my 3rd payment yet. I have to take off work again tomorrow to get this issue resolved yet a 3rd time. More
by SNWALK61
