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Wolfchase Nissan - Service Center

Bartlett, TN

not yet
rated
1,854 Reviews
Call Service Center (901) 255-3800

1,854 Reviews of Wolfchase Nissan - Service Center

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June 28, 2021

Great place to buy a car and get it serviced. More

by BAZAMELBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Daher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Wolfchase Nissan responded

Thanks for the kind words and for choosing Wolfchase Nissan for your recent service needs. We value your business and your opinion.

June 27, 2021

They did a great job thank you will be back More

by TASI901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Robinson, Brittany Walton
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Jun 29, 2021 -

Wolfchase Nissan responded

Thanks for choosing Wolfchase Nissan for your recent service needs, we truly appreciate it. I'm happy to see that you enjoyed your visit and that our team did a great job. We value your business and your opinion.

June 27, 2021

I stopped by for an oil change unscheduled. My wait was not long. Even though it were lots of customers waiting for various services. My wait was not long. Customer services were amazing. More

by FDAVIS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Robinson, Brittany Walton
Report | Print
Jun 29, 2021 -

Wolfchase Nissan responded

Thanks for the great feedback and for stopping by Wolfchase Nissan for your recent service needs. We're pleased to learn that everything was great and your wait time was better than expected. We value your business and look forward to serving you again.

June 25, 2021

The representative was clearly preoccupied and wasn’t listening to what I was saying and resulting me to pay for a tire that should have been replaced under warranty. More

by NIKKI.GIBBS92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember her name
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June 25, 2021

Worst service ever they refused to fix my 2003 Nissan Maxima they got my car towed back to my house More

by Dpthegreat74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Hargrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceaser , Michael Robinson, Brittany Walton
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June 25, 2021

Becoming very pricey . Good quality work but needs to work on communication with client More

by DUEWA96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Robinson, Brittany Walton
Report | Print
Jun 25, 2021 -

Wolfchase Nissan responded

Thank you so much for choosing Wolfchase Nissan for your recent service needs. We appreciate you taking the time to provide feedback regarding your recent visit. I will certainly pass your comments along to our Service Director and our Service Manager for review and consideration. We value your business and look forward to serving you again.

June 25, 2021

Great service all around. Friendly, fast, curteous sevice by people who care. More

by DRL60WTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Peley, Anthony Love,
Report | Print
Jun 29, 2021 -

Wolfchase Nissan responded

Thank you for taking the time to provide such amazing feedback for our Service Team here at Wolfchase Nissan, we value your business and your opinion.

June 25, 2021

Fast friendly service....exhaustive auto check. Will come again soon. More

by RODNEYHOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walton
Report | Print
Jun 29, 2021 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs. We value your business and look forward to serving you again.

June 24, 2021

I would have given you 4 but this last visit was less than stellar. I came for a battery and it took an hour and forty-five minutes and I heard another man say his was two hours. Next time I’ll go to a More

by Glitsz
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Report | Print
Jun 25, 2021 -

Wolfchase Nissan responded

Thank you for taking time to provide feedback regarding your recent visit to our Service Center. I'm sorry to hear we fell short of providing you with an excellent experience, and I completely understand your frustrations. I will pass your comments along to both our Service Director and our Service Manager, so that they may review these in their next service meeting and take the proper measures to make sure these issues get addressed . We value your business and want you to be completely satisfied.

June 24, 2021

We were traveling through Memphis and our Armada broke down on the interstate just 8 miles from your dealership which turned out to be a blessing. We were towed there and a wonderful lady by the name of More

by yellowoak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat and James Bond
Report | Print
Jun 25, 2021 -

Wolfchase Nissan responded

Thank you so much for taking the time to provide feedback regarding your recent experience with Wolfchase Nissan. We're happy to hear that our team, most especially Pat and James, we're able to help you out and get you back on the road while travelling. I will be sure to pass along your compliments to them both.

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