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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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July 17, 2021

My passenger airbag was turned off after I picked my car up. I got under the hood work done so I’m not sure how that happened. More

by Alonna Tate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawayna
Aug 03, 2021 -

Wolfchase Nissan responded

Alonna, thank you for choosing Wolfchase Nissan for your recent service needs. I'm sorry to hear that our team somehow turned off your passenger airbag and understand your frustration. I have forwarded your comments along to our Service Manager so that he may discuss it with the employee involved. We value your business and look forward to serving you again.

July 17, 2021

Excellent Services nice staff. Very friendly caring keep you inform what going on with your care..Noce place to bring your car for service th More

by PPEETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Wolfchase Nissan responded

We truly appreciate you choosing Wolfchase Nissan for your recent service needs. We're pleased to hear that your experience was worthy of 5-stars. We look forward to serving you again.

July 15, 2021

Service advisor was knowledge and made suggestions offered by the technician but not pushy. Service was fine in a timely manner. Waiting area was comfortable. More

by garam33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walton
Aug 03, 2021 -

Wolfchase Nissan responded

Thanks for choosing Wolfchase Nissan for your recent service needs. I'm pleased to hear that you had an enjoyable visit and found our team to be knowledgeable and accommodating. We appreciate your business and look forward to serving you again.

July 15, 2021

Service time is reasonable. Service performance is not what expected. Don't believe some of the Service paid for was rendered. Example, paid for air filters which I believe they did not installed. More

by BADAMS608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walton
Aug 03, 2021 -

Wolfchase Nissan responded

Thank you for your feedback and for choosing Wolfchase Nissan for your recent service needs. I'm sorry to hear that you were not 100% satisfied with your recent service experience, as we strive for 100% customer satisfaction. I have passed your comments along to our Service Manager for review. We value your business and your opinion.

July 15, 2021

Caesar blessed me. Good service. My wait time was not extremely long. The customer service allowed me to use my expired coupon, wasn’t over that many days but they blessed me. More

by Arizonagurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
Jul 15, 2021 -

Arizonagurl responded

I would go back,

July 13, 2021

The service department was awesome! Their Merchanic Jeff was absolutely wonderful and professional! He made sure I understood what was going on with my vehicle More

by Kkjmontg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lane
Aug 03, 2021 -

Wolfchase Nissan responded

Thanks for choosing Wolfchase Nissan for your recent service needs and for taking the time to leave us a 5-star rating. I'm happy to hear that Jeff Lane was able to get you taken care of and explain what was going on to you. We value your business and look forward to serving you again.

July 12, 2021

Everyone was nice and informative. We had to wait for a couple hours, so appreciated the shuttle to the mall. My Nissan is a 2014 and your service department has always taken great care of me. Thank you. More

by KLMORGAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Aug 03, 2021 -

Wolfchase Nissan responded

Thank you so much for your continued loyalty and the 5-star rating! We truly appreciate it.

July 12, 2021

Very knowledgeable and helpful friendly and prompt it was like we had been knowing each other for years showed me waiting room and refreshment areas very helpful More

by KEN_62471_CON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Aug 03, 2021 -

Wolfchase Nissan responded

Thank you so much for the 5-star rating and the amazing feedback, we truly appreciate the opportunity to serve you recently. It's rewarding to hear that you enjoyed working with our team. We value your business and look forward to serving you again.

July 10, 2021

Routine oil change and tire rotation. Air filter was recommended to be changed and was changed. While on vacation out of town the following week, the Mass Air Flow Sensor went bad, diagnosed at OReilly More

by DCRAME
Recommend Dealer
No
Employees Worked With
Don’t know who worked with in service
July 09, 2021

Good customer service from Cezar. Thank you for accommodating me and my family. Great job and great services. You kept me informed throughout the process More

by LGIBSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cezaer