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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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May 17, 2018

I came in for an oil change I was pleased with the timing of the service. I was told my tires would be rotated in addition to the oil change. They also do the check for fluids, More

by HALLGOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
May 20, 2018 -

Wolfchase Nissan responded

We're thrilled to hear that you were happy with your service visit to Wolfchase Nissan this week. We strive to provide truly exceptional service and it's great to hear directly from our customers. Thank you for sharing your comments and we truly appreciate your business.

May 15, 2018

Quick and professional I came in for my routine service. Not only was everyone professional, but I was welcomed quickly and my car immediately taken for service. Within the More

by Felicia131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fenton
May 15, 2018 -

Wolfchase Nissan responded

Thank you for your loyalty to our dealership and for your recent service visit! Also, thank you for taking the time to leave such nice feedback! It's great to hear that you find our staff to be professional and that you always feel welcome. We strive for customer experiences like this. Thank you for your business and we look forward to serving you again.

May 15, 2018

Great service! I always have great service when I visit Wolfchase Nissan. Everyone is always friendly and professional. I would recommend this dealership to my famil More

by LIVELIFESANDERS1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Sanders
May 15, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave us a 5-star rating! It's nice to hear that you always enjoy the service provided by our team and we truly appreciate your patronage. We thank you for your recommendations and look forward to serving you again.

May 13, 2018

Lazy service Larry Poe and his crew are lazy. My car was not blowing cold air. They called me and informed me that it would cost me 1000+ dollars. I got hit by a d More

by juliafarris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Poe
May 15, 2018 -

Wolfchase Nissan responded

Thank you for your candid feedback on your recent experience with our Service Department at Wolfchase Nissan. We certainly apologize for your negative experience, as we are committed to fair, honest pricing and accommodating customer needs and requests as much as possible. It's unfortunate that the diagnosis we provided was not acceptable and that you were able to fix it yourself after the fact. I will certainly pass your comments along to our Service Manager so that he can discuss this situation with Larry and anyone else involved in your case so that we may prevent this type of experience from happening again in the future.

May 12, 2018

The oil change The young man that waited on me was very courteous helpful and he got me in and out within an hour. I've only had my car for about five or six month More

by LADYMOKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda is who I usually work with I don't know the gentleman's name that I work with this time
May 15, 2018 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with your recent oil and filter change service. I'm happy to hear that you were put at ease about your service and that they got you taken care of. We are proud of our staff here and it's always rewarding to read comments like your. We truly appreciate your business and look forward to serving you again.

May 11, 2018

Service quick and satisfying! All service associates were very kind and professional. Sevice was exceptional! The service associate brought an unknown problem about my car to my at More

by Nissan Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady in Service department
May 15, 2018 -

Wolfchase Nissan responded

On behalf of the entire Service Team and Wolfchase Nissan, thank you for your great review! We really appreciate you sharing your story with others and we're happy to hear that you found our team to be kind and professional and that you received exceptional service! That's what we strive for! Thank you for your business and we look forward to serving you again.

May 11, 2018

It was quickly and fine Everything was quickly and fine no issues, they gave me my car clean and no complaints everything is great. Every time that I need anything or if I ha More

by LUIS_LOMAX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Pirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane, Alex Dana
May 15, 2018 -

Wolfchase Nissan responded

Thank you for your loyalty to our Service Department, and thank you for your 5-star review! It's great to read your comments, as we strive to provide truly exceptional service to each and every customer. We appreciate your business and we look forward to serving you again.

May 10, 2018

20k service Cheryl Johnson was nice and professional. Service was completed in under an hour. Waiting area was nice and clean with good wifi. I was also offered c More

by Sentran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Johnson
May 15, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave positive feedback regarding your recent visit to our Service Department. It's nice to hear you enjoyed some of our complimentary amenities and found our waiting area to be clean. I will also be sure to give Cheryl a copy of your comments, as she is a valuable member of our team. We appreciate your business and we look forward to serving you again.

May 08, 2018

Oil change service Great service, quick and friendly staff. Bonus vacuum was a surprise and really appreciated. Best place to go for my cars service needs. Will return f More

by coramcnamara0820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meme !!
May 15, 2018 -

Wolfchase Nissan responded

Cora, thank you for your review and thank you for choosing Wolfchase Nissan for your recent vehicle service. I'm happy to hear that you enjoyed getting the complimentary vacuum of your vehicle as it's something new we've added to our service experience. We truly appreciate your business and look forward to serving you again.

May 07, 2018

Great!! The service was great, and quick. Everybody was nice . They made me feel good to have come, and keep coming. Great service, without a doubt. More

by LATOYA282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dreyfus
May 15, 2018 -

Wolfchase Nissan responded

It's great to know that you enjoyed your recent visit to our Service Department, and that you found everyone to be nice and efficient. I'm also glad to hear that they made you feel comfortable and provided you with great service, We appreciate your business and look forward to serving you again soon.

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