Wolfchase Nissan - Service Center

Oil change and tire rotate Due to service department doing paperwork incorrectly, was there for over 2 hours. They owned their mistake but did nothing to help experience. Bad bu Due to service department doing paperwork incorrectly, was there for over 2 hours. They owned their mistake but did nothing to help experience. Bad business. More

Best thus far Normally there is a long wait. I never have a problem in the waiting room as it’s pleasant but the wait alone is daunting. This time was much quicker Normally there is a long wait. I never have a problem in the waiting room as it’s pleasant but the wait alone is daunting. This time was much quicker and shorter than the estimated wait time. The transaction was smooth as usual. More

The staff was great The staff had my car in quickly. The technician went to work right away and stayed on task until the job was done. I appreciate their timelines. The staff had my car in quickly. The technician went to work right away and stayed on task until the job was done. I appreciate their timelines. More

Outstanding service Traveling from Texas to PA and service light came on in TN. Stopped at several dealerships only to be put on a 4-6 hour wait list. Came here and gentl Traveling from Texas to PA and service light came on in TN. Stopped at several dealerships only to be put on a 4-6 hour wait list. Came here and gentleman took us within 15 minutes. Hopefully, he solved the problem because we are now outside of PA and everything is OK so far. Thank you More

Great experience He provided excellent customer service and he was very professional. Every time he assisted me, he was always professional and attentive to my needs. He provided excellent customer service and he was very professional. Every time he assisted me, he was always professional and attentive to my needs. I give him an A plus. More

I had to be at an appt and was kept waiting but for over 1 h The waiting period was over 1 hour! That is not acceptable, I have never experienced that before and it caused me to miss my doctor’s appt, which took The waiting period was over 1 hour! That is not acceptable, I have never experienced that before and it caused me to miss my doctor’s appt, which took over a month to even schedule!! More

Service Tiffany Cartright is amazing! She explained to me what was wrong.with my car in terms I could understand and THEN even gave me a coupon and negotiated Tiffany Cartright is amazing! She explained to me what was wrong.with my car in terms I could understand and THEN even gave me a coupon and negotiated the price of the parts for me. She is definitely an asset to your staff and to your customers!!!!! More

Always pleasant Always friendly and helpful. Never pushy and always very knowledgeable about what is needed for the vehicle . Always works me in if there’s a time wh Always friendly and helpful. Never pushy and always very knowledgeable about what is needed for the vehicle . Always works me in if there’s a time when I need something done More

Efficiently easy The wolfchase location has excellent customer service I was greeted right away and set up with my oil change. They told me it would be a 2 hr wait but The wolfchase location has excellent customer service I was greeted right away and set up with my oil change. They told me it would be a 2 hr wait but got it done faster! The only problem was when I was calling the service number I was transferred to the wrong number once and several times the call would hang up. More

Excellent Made me Feel so comfortable and took me on like we were family and got my car like he said and fix it in less time.Thank you Larry in auto parts for Made me Feel so comfortable and took me on like we were family and got my car like he said and fix it in less time.Thank you Larry in auto parts for doing a great job Thanks. More