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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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June 23, 2018

Quick service They were great sales and device are always awesome Oliver is always fantastic and treats us like family Wild chase Nissan is the best that I have de More

by ROOSTHEONE71601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Turner
Jun 28, 2018 -

Wolfchase Nissan responded

Thank you so much for your thoughtful review! Our team of professionals is dedicated to providing you, and everyone else who enters our dealership, only the best there is to offer. It''s so nice to hear that Oliver helped to make your recent experience such a pleasant one. We truly appreciate your business and look forward to serving you again.

June 23, 2018

No Pressure Experience was great. Customer service and teamwork are to be congratulated. On scale of 1-10, 10 being most likely to recommend, I rate it 10 without More

by RACHEL.BOOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Booker T Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Wolfchase Nissan responded

Thank you for your 5-star review and for your recommendations. We strive to provide the type of service each and every customer would rate a 10, so it's rewarding to read your review. I will make sure Booker gets a copy of your great comments. We appreciate your business and look forward to serving you again.

June 23, 2018

Price Told service writer that I had a coupon for 29.00 oil change but forgot it and would bring it when I came to pick up car....he said no need he'd put i More

by TNFAN4EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David ???
Jul 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave feedback regarding your recent visit to our service department. It appears we mishandled your situation and I apologize for the inconvenience. I have forwarded your comments to our Service Manager so that he can meet with the team members involved to discuss your feedback. Again, we appreciate your comments and hope for a future opportunity to provide you with a much better experience.

June 21, 2018

Excellent Service Consistently Time and Again! I love this service dept! Ask for David, he is awesome! But, truthfully I have been there when he was on vacation and I got great service too! I lo More

by Stacey M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youmni Hamami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in service is awesome!!!
Jun 28, 2018 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with all your service needs and thank you for such a wonderful review! David Fenton is a long time employee and a valued member of our Service Team. I will make sure he gets a copy of your great review. We truly appreciate your loyalty and look forward to serving you again.

June 21, 2018

Oil change service Larry poe is an outstanding employeee. Who only encourages me to spend money on what needs to be done not adding a long list of things that dont need More

by MARTEZJONES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry PoeLarr is the Best
Jun 28, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave a review on behalf of our Service Department. It's great to know that you enjoy dealing with Larry Poe and that he keeps you posted on your vehicle's needs. We truly appreciate your loyalty and look forward to serving you again.

June 20, 2018

Awesome Daniel was great to work with. Will absolutely definitely most certainly with out a single doubt be coming back to work with Daniel and wolf chase Nis More

by bdp901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Demire
Jun 28, 2018 -

Wolfchase Nissan responded

Thank you for giving Wolfchase Nissan the opportunity to service your vehicle recently. I'm pleased to hear that Daniel was great to deal with and that you will definitely be returning in the future for any service needs. Daniel is a valued member of our Service Team and I will make sure that he gets a copy of your great review. We truly appreciate your business and look forward to serving you again.

June 20, 2018

Fast and efficient service! Great service! I can in ahead of my appointment and they were able to get me right back! And the service was shorter in time than expected ! More

by Huntthemducks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kobas
Jun 28, 2018 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your vehicle's service needs. I'm happy to hear that you found your experience to be fast and efficient! We truly appreciate your business and look forward to serving you again.

June 19, 2018

Thumbs Up I come back to the dealership because I know that the people know my car, they know me and they always solve any issues or problems that I may have. A More

by TAYLORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fenton
Jun 28, 2018 -

Wolfchase Nissan responded

Thank you for your loyalty and for trusting Wolfchase Nissan with your vehicles needs. On behalf of our entire Service Department, I thank you for taking time to leave us a 5-star review. We truly appreciate your business and look forward to serving you again.

June 14, 2018

I had a good overall experience Great response to my every vehicle need.I will come back. I would like to hear more about actual repair needs . I think their should be twoTitles pote More

by WANDARICKS15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry not good with names
Jun 28, 2018 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your vehicle's service. I'm happy to hear that you enjoyed your experience and will pass your suggestion along to our Service Managers so they can discuss them at their next meeting. We truly appreciate your business and look forward to serving you again.

June 14, 2018

No satisfied with my car Because I have had so problems out of my car and a brand new car only 26636 miles on it and am tired of taking back and forth with problems. More

by Patricia7088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Sanders, David Dreyfus
Jun 21, 2018 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with your vehicle's service needs. I'm sorry to hear that you are unhappy with your vehicle and that you have experienced problems with even though you don't have many miles on it. We are here to help you with any service needs you may have with the vehicle, however if you wish to speak with someone about why you're not satisfied with your Nissan, you will need to contact the manufacturer and let them know what's going on with it and maybe they will be able to work something out for you. Thank you for your business and let us know if we can be of any further assistance.

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