Back

Wolfchase Nissan - Service Center

Bartlett, TN

not yet
rated
1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

Sort by
July 17, 2018

Expect unexpected Went to dealer as skeptic about the offer but had very good experience. Excellent and knowledgeable sales representative convinced me about the offer More

by RRAY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Pirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Wolfchase Nissan responded

I'm so happy to hear that you took advantage of our Vehicle Exchange Program and had such a great experience. Ali always goes above and beyond to make sure our customers recieve only the best of care and the best possible price/offers available. We truly appreciate your business and wish you many safe and happy miles in your new Nissan!

July 15, 2018

I had a wonderful most helpful service representative!! The service I received was excellent and the service representative went over and beyond to help. (Tiffany Cartwright). I was very pleased. will be ba More

by TLC2898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
Jul 27, 2018 -

Wolfchase Nissan responded

We truly appreciate your loyalty and your wonderful review. I'm so happy to hear that you enjoyed your service experience with Tiffany. Tiffany is a valued member of our Service Team and I will make sure she gets a copy of your kind remarks. We strive to provide truly exceptional service at all levels. Thank you for your business and we look forward to serving you again

July 15, 2018

20180714 People were nice enough but not as friendly as they normally are. I enjoy the normal profession but friendly atmosphere that I encounter every other More

by lspolk920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Demire Kameron Mcginley
Jul 27, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Department. You are correct, our staff is normally upbeat and friendly, so I'm not sure what was going on during your recent visit. I will, however, send a copy of your comments on to our Service Manager so he can discuss your comments with his team at the next meeting.

July 15, 2018

Excellent service Service was great, meet with friendly geniune smile. Gave me estimated wait time , which they were finished in less time than statement. Atmosphere gr More

by REEDIECAT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Booker T Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane
Jul 27, 2018 -

Wolfchase Nissan responded

Thank you so much for trusting Wolfchase Nissan with your recent service needs. I'm pleased to hear that you found our staff to be friendly and efficient. It's always nice to hear from our customers, like you, as we strive for truly exceptional service. I'm also happy to hear that you enjoyed our Ice Cream Sundae Bar, it's just a little something extra we provide on Saturdays on occasion. We truly appreciate your business and look forward to serving you again.

July 13, 2018

Leaf owners don't go to this facility Very disappointing. Our car is a 2011 Leaf, Nissan's electric car that runs on a lithium battery. We requested a battery replacement and were very d More

by mn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Cartwright
Jul 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our service department. I sincerely apologize for the level of service you received. I have already forwarded your comments to our Service Manager so he can set up a meeting with the involved team members to review your experience. We are currently waiting on a part for the quick charger so we can get it repaired, so I apologize for the inconvenience. We appreciate your feedback and your business and hope that you will give us another chance to serve you.

July 13, 2018

Recent service Quick service without having an appointment. I believe there needs to be other incentives or a point system to help out on the cost. Some of the fees More

by ssdgolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fente
Jul 27, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide us with feedback regarding your recent service. We do offer coupons on our website to help out with the cost of many services, you can visit wolfchasenissan.com and look under the service menu at the top and then click on service specials. There is always a wild card coupon that is good for just about any service if there is not one that fits your need. We appreciate your business and look forward to serving you again.

July 12, 2018

Help me out When I’m sales man mr Booker took care of me got my Bluetooth working, so that I could figure it out, excellent service, glad to have him help me on a More

by MARCSTACY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Booker T Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback after your recent visit to our Service Department. I'm happy to hear that Booker was able to get you taken care of on your Bluetooth so you will have that convenience. We appreciate your business and look forward to serving you again.

July 12, 2018

Always Pleased Fast friendly and efficient service. I have never had a problem with the service dpartment. Dave runs the department very well and they truly take car More

by JACKIE.SHEARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Feild, Carl Sanders
Jul 27, 2018 -

Wolfchase Nissan responded

Thank you so much for trusting Wolfchase Nissan with your recent service needs. I'm pleased to hear that you found our staff to be friendly and efficient and especially that you enjoy dealing with David. It's always nice to hear from our customers, like you, as we strive for truly exceptional service. We truly appreciate your business and look forward to serving you again.

July 12, 2018

Oil change They did great changing the oil in my car. They were very nice and offered me other services, yet did not pressure me at all. More

by bmartha88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dreyfus
Jul 27, 2018 -

Wolfchase Nissan responded

We really appreciate you taking time out of your day to leave positive feedback on behalf of our service team. I'm so pleased to hear that you have found our team to be professional and enjoyed the service process. We truly appreciate your loyalty and look forward to serving you again.

July 11, 2018

The service was Awesome From the time I drove in the garage port and speaking to Tiffany with her listening to my needs it's was GREAT service. Awesome More

by tctclt1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany , Ken Mills
Jul 26, 2018 -

Wolfchase Nissan responded

Thank you so much for the 5-star rating! We really appreciate you taking time out of your day to leave positive feedback on behalf of our service team. I'm so pleased to hear that you have found Tiffany to be professional and understanding of our needs. We strive for customer experiences like yours. We truly appreciate your loyalty and look forward to serving you again.

...
165
...