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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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August 04, 2018

Excellent. My salesman did not program my car to let me know when it was time to bring my car in for the oil change. Because my last Nissan did this automatical More

by RRNICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Demire and my experience with him has been consistently been 5 star
Aug 27, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to proivide feedback regarding your recent service experience at Wolfchase Nissan. I'm sorry to hear that our Sales Consultant failed to tell you when you would need an oil change, which caused you to wait longer than the recommended mileage for an oil change, but it's great to hear that our Service Representative checked out the vehicle and solved the issue. We truly appreciate your patronage and look forward to serving you again soon.

August 03, 2018

The service was great and the attendant was helpful. The overall experience was very nice and the service was quick and professional I would recommend this dealership to anyone if asked. I always enjoy m More

by TMILAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service.
Aug 27, 2018 -

Wolfchase Nissan responded

Thank you for your loyalty and thank you for your great review. We strive to provide truly exceptional service, so it's great to hear that you enjoy all of your service visits. We truly appreciate your business and look forward to serving you again.

July 31, 2018

Customer service was awesome Tiffany Cartwright was my service advisor and she was so nice and so professional. She was multi tasking and did whatever she could to get me in and o More

by AJACKSON606406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany and Mrs. Cleaves
Jul 31, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave feedback for our dealership regarding your recent visit. I'm pleased to hear that you had an excellent service visit and that you appreciated the communication provided by both Tiffany and MiMi. I will make sure they both get a copy of your kind remarks. We truly appreciate your patronage and look forward to serving you again.

July 31, 2018

Steering wheel misalignment Great fast service and friendly staff. Excellent customer service. Staff worked very hard to fix the problem. Would recommend to others. I plan on com More

by ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Martin
Jul 31, 2018 -

Wolfchase Nissan responded

We truly appreciate your loyalty and your wonderful review. I'm so happy to hear that you enjoy our service, before and after the sale. We strive to provide truly exceptional service at all levels. Thank you for your business and for your recommendations.

July 31, 2018

Great Fast Service Great experience. Fast service and cost less than expected. Brian has always taken care of me and I would never go to another dealer for service. More

by jjjj1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnson, Carl Sanders
Jul 31, 2018 -

Wolfchase Nissan responded

Thank you so much for trusting Wolfchase Nissan with your recent service needs, we appreciate your loyalty. I'm pleased to hear that you had a great experience and enjoyed working with Brian. It's always nice to hear from our customers, like you, as we strive for truly exceptional service. We truly appreciate your business and look forward to serving you again.

July 30, 2018

Excellant!! Quick, fast,excellant efficient service! I have always been taken care of. No high pressure trying sell extra products... I appreciate the excellent More

by hobbs4vols4153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric D. Betts, Sr., David Dreyfus
Jul 31, 2018 -

Wolfchase Nissan responded

Thank you so much for trusting Wolfchase Nissan with your recent service needs. I'm pleased to hear that you found our staff to be friendly and efficient. It's always nice to hear from our customers, like you, as we strive for truly exceptional service. We truly appreciate your business and look forward to serving you again. Go Vols!

July 29, 2018

Great immediate service I ran into a bad situation on my way to work with a tire blowout due to poor streets. Was able to run by the dealership at 7am and was at work by 8a More

by Firemedic38128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service center employees.
Jul 31, 2018 -

Wolfchase Nissan responded

Thank you for taking time to provide feedback regarding your recent experience with our Service Department. I"m sorry you had to deal with a tire blowout due to a poor street, but glad to hear our Service Staff was able to get you taken care of quickly so you could get to work. We truly appreciate your business and look forward to serving you again.

July 28, 2018

Very nice. I was approached by a lady the minute, I drove into the Service Center, nice personality. Ask me my name and why I was there and asked, did I have and More

by JBuckley234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I didn't get anyone name.
Jul 31, 2018 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Honda with your recent airbag refill. I'm pleased to hear that you enjoyed your service experience and our team. We appreciate your business and look forward to serving you again.

July 28, 2018

Great sercice Service rep was very professional and helpful. I would recommend this service dealer for your auto needs. Thanks for always providing outstanding se More

by KCMOSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dreyfus
Jul 31, 2018 -

Wolfchase Nissan responded

Thank you so much for your recommendations and your patronage. We strive to provide truly exceptional service by qualified, trained technicians, at the best price possible. We truly appreciate your great review and your business and we look forward to serving you again.

July 27, 2018

After 5pm oil change I came in after work to get an oil change. There was one car in front of me. I was in and out in less then an hour!! More

by arnetta93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fenton
Jul 31, 2018 -

Wolfchase Nissan responded

I'm happy to hear that you enjoyed your recent service visit to Wolfchase Nissan and found the service to be efficient and done within an hour. We appreciate you taking the time to leave us a 5-star rating and look forward to serving you again.

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