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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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August 11, 2018

Outstanding Customer Service Everyone in the service department extended outstanding customer service from Larry, David, the lady who sits next to the door and wrote up my ticket, More

by trachelle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, Mrs. Cleaves
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave feedback on behalf of our service team. I'm pleased to hear that you found our entire staff to be friendly and efficient. We truly appreciate your business and look forward to serving you again.

August 09, 2018

Great service Diane was very professional and provided excellent customer service, she was very helpful and knowledgeable. Waiting area was nice and relaxing with f More

by JOHN.NEWSOME69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane
Sep 11, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave feedback. I'm pleased to hear that you enjoyed your visit to our Service Department and also enjoyed the complimentary amenities. Thank you for recognizing Diane, she is a valued member of our Service Team and always goes above and beyond to take care of our customers. We truly appreciate your business and look forward to serving you again.

August 09, 2018

It was excellent, thanks When I drove up to the service centers it was a good customer service didn't have to wait too long to have coffee and donuts for the customers you can More

by RENEE1STEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Pirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Wolfchase Nissan responded

Thank you so much for your wonderful 5-star review! I'm so glad that you enjoyed your visit to our Service Department. We strive for truly exceptional service, so it's very rewarding to read comments like yours. We appreciate your patronage and look forward to serving you again.

August 09, 2018

It was wonderful until Wednesday! Check Engine light came on AFTER I picked my car up. Wheels still making same noise they were making BEFORE I dropped my car off. Paid $2200 for th More

by WHAT_YOU_SAY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fenton
Sep 11, 2018 -

Wolfchase Nissan responded

Thank you for your candid feedback on your experience with our Service Department and David Fenton. I sincerely apologize for the level of service you received. I am unable to investigate your case based on the screen name you provided, but I sincerely hope you contacted Mr. Fenton regarding your displeasure and got the vehicle take of. We truly appreicate each and every customer and would like to make this right for you.

August 05, 2018

great service Very fast informative service! Very reliable. I would recommend them to any open who had a nissan brand vehicle. They are all very professions people! More

by JAYBAILEY85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Booker T Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Pirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamilton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Youmni Hamami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Mills, William Feild, Cedric D. Betts, Sr., John Sadler, Marlo Kimble
Sep 10, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide us with a 5-star rating! We really appreciate your great comments and your recommendations. We thank you for your loyalty and we look forward to serving you again.

August 05, 2018

Oil change It was time for an oil change and I was hoping they would not try to sell unneeded services. They were done pretty quickly almost before I finished m More

by DMCCANN901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dreyfus
Sep 10, 2018 -

Wolfchase Nissan responded

Thank you so much for trusting Wolfchase Nissan with your recent service needs. I'm pleased to hear that you found our staff to be friendly and efficient. It's always nice to hear from our customers, like you, as we strive for truly exceptional service. We truly appreciate your business and look forward to serving you again.

August 04, 2018

Grrrrreeeaaaatt!!! Great service! I did call 3 numbers from your website, I believe were salesmen and when they heard I wanted service dept 2 of them Hung up on me and More

by DAVIDANTONSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Her name is not listed.
Aug 27, 2018 -

Wolfchase Nissan responded

Thank you for your candid feedback regarding your recent service appointment. I apologize that you had to make 3 phone calls in order to get some assistance and will make sure our Sales Manager is aware of this issue so he can discuss it in the next meeting. I'm glad to see, however, that you did get taken care of and that you had a great experience. We truly appreciate your business and look forward to serving you again.

August 04, 2018

Awesome service!! It was a pleasure going to Wolfchase Nissan today! The staff and service was friendly, honest, fast, and awesome! I also loved the new car wash! More

by aantwine2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane
Aug 27, 2018 -

Wolfchase Nissan responded

Yay, I'm so happy to hear that you love the new car wash. It took a while to get it installed and running, so it's great to hear a compliment from our customer about it. It's also great that you found your visit to Service to be awesome and you found our staff to be friendly, fast and efficient. We truly appreciate your business and we look forward to serving you again.

August 04, 2018

Best Nissan Service Ever The last time I went here (several years ago) I had an experience that made me not want to come back. No, it was not the service because it's always b More

by sharondabrwn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 10, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide us with your feedback and thank you for giving us a another opportunity to serve you. I'm so happy to hear that your experience this time was great and that Amanda took great care of you. We strive to provide truly exceptional service at all times, so it's nice to see that was your experience this time. We appreciate your patronage and look forward to serving you again.

August 04, 2018

Great Experience Very fast and friendly service department. I do all my service work at Wolfchase Nissan. The staff is always helpful and friendly. I would reccomend t More

by CDNELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fenton
Sep 10, 2018 -

Wolfchase Nissan responded

Thank you for your loyalty and your recommendations, we truly appreciate it. It's great to hear that you found our staff to be fast and friendly and to hear that you do all of your service here is amazing. David Fenton has been with us a long time, so I'm pleased to hear that you enjoyed working with him.

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