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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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August 18, 2018

COUSTOMER SERVICE The service department, was great, quick and very satisfying.all the personal were extremely helpful. Just as the service was when I bought my Rouge. More

by WARINEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fenton
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for your wonderful review and for taking time to leave it. We strive to provide truly exceptional service, so it's very rewarding to hear that you have always been satisfiled with the service provided. We truly appreciate your loyalty and look forward to serving you again.

August 17, 2018

Warranty Service Mr. Larry was awesome!!!! He kept me updated on my vehicle until it devices were complete. Great Customer Serive . The entire team always take care of More

by SEPHANIERAMSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry in the service department
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with your vehicle's service. You are exactly right, we treat everyone the same whether they have a big service item or a small service item, we just want to provide you with a truly exceptional service experience each and every time. We truly appreciate your patronage and look forward to serving you again.

August 16, 2018

Oil change Took a little longer than expected however Larry went out of his way to make sure that I was taken care of and informed of our timing. Excellent cust More

by Sthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry P.
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent Oil and Filter Change and for taking time out of your day to leave us a 5-star rating! I'm glad to hear that Larry communicated with you throughout the process and made sure you were aware of the extra wait. We always want you to know that you are appreciated. Thank you for your loyalty and we look forward to serving you again.

August 15, 2018

Helped me save a lot of money Tiffany Cartwright directed me with a phone number that helped me receive a warranty discount. The rental rep gave me a reduced price on my rental tha More

by dufferc4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for your review and for taking time out of your day to provide one. I'm so happy to hear that Tiffany and our rental department took the extra effort to provide you with ways to save money on your recent service visit, that's always nice to get. We truly appreciate your business and your loyalty.

August 15, 2018

Great service and genuinely nice people Everyone goes out of their way to be helpful and anytime service is done, it is done right the first time. Glad I found this dealership. More

by ray1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Pirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Martin
Sep 25, 2018 -

Wolfchase Nissan responded

We're glad you found us too, and we appreciate your loyalty. It's great to read that you find our service staff to be helpful and feel like they go the extra mile for you, that's exactly what we strive for, along with fixing your car right the first time. We thank you for your great review and we look forward to serving you again.

August 15, 2018

Tire light issue Had a tire light on in my dash didn't even tho k I would be able to resolve the issue thinking it was a sensor after fIlling the tire that was indicat More

by ROSSI464EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for taking the time to leave a review regarding your recent tire issue. I'm glad that our team was able to diagnose the issue and get you taken care of and on your way in no time. We truly appreciate your business and look forward to serving you and your vehicle again.

August 15, 2018

Car Maintenance I brought my Nissan Murano in for an oil change and tire rotation. The service tech Amanda was courtesy and had good customer service skills. The serv More

by TIJUANANICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda,
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for sharing your thoughts and feelings about your recent visit to our service department. I'm happy to hear that Amanda got you taken care of in a quick and efficient manner and that you were impressed with her customer skills. We truly appreciate your business and look forward to serving you again.

August 15, 2018

I never have bad experiences . I have been dealing with most of the staff from Bluff City. So I enjoy seeing them.They are friendly faces that I look forward to seeing. More

by LKFORD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, David and Mi Mi
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave feedback regarding your recent service visit at Wolfchase Nissan. It's always great to see people you are familiar with and trust and we truly appreciate your patronage.

August 11, 2018

Repair Work Took my Nissan 370Z in for numerous issues. The Service Consultant Ms. Tiffany Cartwright was unbelievably helpful, courteous and professional in all More

by Mike Medley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright and Wes Ash
Sep 11, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback regarding your recent service visit at Wolfchase Nissan. I'm pleased to hear that you found our staff to be very professional and helpful. I also understand and appreciate your comment about a loaner car being provided and will certainly pass that along to our Owner and General Manager for consideration for the future. We truly appreciate your business and look forward to serving you again.

August 11, 2018

A spot for a service Always get good efficient service when I need it. I tend to book with David Fenton. He’s always very helpful and considerate. Clean , tidy and Wi-Fi. More

by ngb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fenton
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for your loyalty and for your 5-star rating! We strive to provide truly exceptional service, so it's rewarding to read your comments. David Fenton has been with us since the beginning and is a valued member of our service team. We appreciate your business and look forward to serving you again.

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