Back

Wolfchase Nissan - Service Center

Bartlett, TN

not yet
rated
1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

Sort by
August 25, 2018

Tiffany was great keeping me updated thru out the device process, would recommend her as a service writer to anyone, makes you feel like you are s member of the family More

by dlw48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to recognize Tiffany and our Service Department. Tiffany always goes above and beyond to meet our customers' needs and, as you stated, make you feel like family. We truly appreciate your business and look forward to serving you again soon.

August 25, 2018

My experience was wonderful. My experience at Wolfchase Nissan was great. Mr. Hamilton Smith expressed wonderful salesmanship. He answered all our questions in a timely matter. I More

by GLEESEGATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for your loyalty and your feedback. I'm pleased to hear that Hamilton took good care of you during your recent visit to our dealership and was able to answer all of your questions. We truly appreciate your patronage and look forward to serving you again.

August 24, 2018

Taking care of in a caring way Tiffany informed me of what needed to be done in a professional way. She always takes care of me in service and has time to explain what needs to be d More

by JANESFINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I haven’t
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback about your recent visit to our Service Department. It sounds like Tiffany was professional and communicated with you about your vehicle's needs throughout the entire process. We truly appreciate your business and look forward to serving you again.

Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback about your recent visit to our Service Department. It sounds like Tiffany was professional and communicated with you about your vehicle's needs throughout the entire process. We truly appreciate your business and look forward to serving you again.

August 24, 2018

Needs improvement Did not have seltbelt driver side part ( part had failed) and someone was suppose to call me today . No call and I am trying unsafe without a proper More

by rds7z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Pirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Mills
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to leave feedback regarding your recent visit to our Service Department. I completely understand how you feel and I do agree that it would be much easier if we could just go pick up a part at the distribution center in Olive Brach, however we are only allowed to order parts from there and they have to send them to us with overnight delivery. I appreciate your patience and thank you for your business.

August 24, 2018

Very nice and friendly I unfortunately had to have my transmission changed....and Dave in the service department was wonderful!!! I really forward to doing business with the More

by STACEYGARTNER.SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in the service department
Sep 25, 2018 -

Wolfchase Nissan responded

Stacey, thank you for your wonderful feedback. I'm sorry that you were dealing with a transmission issue, but I"m happy to hear that David got you taken care of and that you really enjoyed the service visit. We appreciate your business and look forward to serving you again.

August 23, 2018

Great It was a great experience, I didnt have to wait long to resolve my issues. Tiffany had a great attitude and good customer service skills. More

by lovingmommy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for your kind review and for trusting Wolfchase Nissan with your service needs. I'm pleased that Tiffany was able to find the issue and resolve it quickly for you. We truly appreciate your business and look forward to serving you again.

August 23, 2018

Extremely Pleased I was in and in less than hour with several cars there already. They provided great service inside and on my vehicle and will come back again when nee More

by OCONNJ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 25, 2018 -

Wolfchase Nissan responded

It's great to hear that you had a great experience on your last visit to our Service Department. I'm happy to hear that you found our team to be quick and efficient. We truly appreciate your business and look forward to serving you again.

August 22, 2018

fast and friendly service i had my 5k service check on aug 18 2018. this was my first time at the service dept. all were friendly and the service was fast. waiting area was com More

by CRUNCH413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont recall mames but all were exceptional
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for your 5-star review and thank you for trusting Wolfchase Nissan with your vehicle's recent service. It's great to hear that you found our staff to be friendly and efficient and the waiting area comfortable, We strive to provide truly exceptional service, so it's rewarding to read your comment. We truly appreciate your business and look forward to serving you again.

August 22, 2018

Great service Service was great. The staff is very friendly and professional! The got the job done within a timely manner. I will return in the future. More

by terika.henderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dreyfus
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with your recent service needs. I'm happy to hear that everything was great and that you enjoyed working with our staff. We appreciate your business and look forward to serving you again.

August 19, 2018

The customer service is top notch I've been to this svc center 4 times and not once have they fallen short. From the moment you walk in the door until you leave, hands down, superior s More

by CAUSEY4041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didnt work with any employees listed
Sep 25, 2018 -

Wolfchase Nissan responded

Thank you so much for your amazing review and thank you for your continued loyalty. We really strive to provide customer experiences like you have explained, so it's very rewarding to our entire staff to receive this review. We truly appreciate your business and look forward to serving you again.

...
159
...