1,854 Reviews of Wolfchase Nissan - Service Center
Battery replacement I have always been very please with the service that I received from everyone here at the dealership!! Quick fast and prompt service!!! Thank you I have always been very please with the service that I received from everyone here at the dealership!! Quick fast and prompt service!!! Thank you More
Service maintenance The only reason did not get excellent review was the initial check in. They were busy & some other than service person greeted me and just wrote my na The only reason did not get excellent review was the initial check in. They were busy & some other than service person greeted me and just wrote my name on a piece of blank paper. After waiting & waiting I spoke up and they did not have me in que The lady who was to work w me said she did not have me on her list. I had also called in days before for an appointment, but I was not on that list either so I had to give all info for third time and had to wait as if I’d just gotten there. What is the point of making an appointment. Folks ahead of me were all gone by time I was helped. More
It was a good experience. Tiffany was very helpful and detailed. She really helped me find a solution to my issue. Then between her and her tech, they resolved my issue and po Tiffany was very helpful and detailed. She really helped me find a solution to my issue. Then between her and her tech, they resolved my issue and pointed out a few things that need attention. Thank you Tiffany. More
Great Overall Service Was Provided During Oil Change!!! Larry Poe makes sure great service is being provided! For example, he made effort to contact me to see if everything is okay after serviced! Larry Poe makes sure great service is being provided! For example, he made effort to contact me to see if everything is okay after serviced! More
Good to go. I needed my tires to be rebalanced and rotated. I was very happy with the work and the speed in which they did the work. I needed my tires to be rebalanced and rotated. I was very happy with the work and the speed in which they did the work. More
My service guy was great personable and helpful I would highly recommend this service department. The associates are always helpful and personable. They also value your time and will try to get you I would highly recommend this service department. The associates are always helpful and personable. They also value your time and will try to get you in and out as quickly as possible ! More
Oil change and tire rotations The service was fast and friendly. I was also pleased with the pricing. I received a complimentary car wash with the service I paid for. The service was fast and friendly. I was also pleased with the pricing. I received a complimentary car wash with the service I paid for. More
Fast, smooth service Always hospitable when I have a checkup. I get in and get out in a timely manner. Workers are always nice, welcoming, and make me comfortable. Always hospitable when I have a checkup. I get in and get out in a timely manner. Workers are always nice, welcoming, and make me comfortable. More
Customer service was excellent. The customer service I received at Wolfchase Nissan was excellent! The customer advisor was friendly and very welcoming. She was attentive and she kep The customer service I received at Wolfchase Nissan was excellent! The customer advisor was friendly and very welcoming. She was attentive and she kept me informed of what was going on with my vehicle. More
Great work, customer service needs work Greeted upon arrival, however that could have been quicker. Asked about timeframe and was told 1 hour. Total time for completion was 2hrs 15 minutes. Greeted upon arrival, however that could have been quicker. Asked about timeframe and was told 1 hour. Total time for completion was 2hrs 15 minutes. Not enough seating for the service department. Sales department was bothersome while waiting for service of our vehicle. Before checkout the service advisor stated work needed. Most was incorrect and some that required mentioning wasn't mentioned at all. Advisors service requirements on more than one occasion was different that what Nissan service manual states. While admiring another new vehicle, my vehicle was left with window down and key in the ignition unattended. At time of checkout, I presented a coupon and was met with snide comment about presenting at arrival. Her tone implied and I felt that presenting coupon early would elicit subpar workmanship. More