1,854 Reviews of Wolfchase Nissan - Service Center
Oil change on my vehicle David Fent, in the service drive has a great sense of humor, when it comes to customer service, he's a great guy! Keeps a person that's having an bad David Fent, in the service drive has a great sense of humor, when it comes to customer service, he's a great guy! Keeps a person that's having an bad day, in an up beat mood. More
Great They did a great job repairing my truck.l have always used wofechase Nissan to do anything to my cars.There are a little pricey but everyone is. Thank They did a great job repairing my truck.l have always used wofechase Nissan to do anything to my cars.There are a little pricey but everyone is. Thanks More
Ok but I have been patronizing this specific dealership for 13 years and bought two cars here. Since my car has aged, they want me to buy a newer version. My I have been patronizing this specific dealership for 13 years and bought two cars here. Since my car has aged, they want me to buy a newer version. My car has needed more service as it has aged and l have spent good money to get work done, including repairs recommended yesterday on paper but not discussed with me by the service rep. Several times over the last couple of years, l have had to return my car more than once to readdress repairs. The recommendations from yesterday’s visit should be warranty work that wasn’t discussed then and there. They try to let the warranty run out without fixing my car correctly. I’m very disappointed and frustrated with having to keep revisiting the same issue that service knows is an issue and tries to avoid. More
Oil change point inspection Sean is great!He is always honest and thorough when checking out my car. I believe in his assessment. I will definitely bring my car back to have it s Sean is great!He is always honest and thorough when checking out my car. I believe in his assessment. I will definitely bring my car back to have it serviced at Nissan. More
Time consuming I arrived at Wolf chase Nissan for a oil change and tire maintenance and at 940 and didnt leave till 15 minutes to 1. People that arrived after me I arrived at Wolf chase Nissan for a oil change and tire maintenance and at 940 and didnt leave till 15 minutes to 1. People that arrived after me were long gone before I had the work up sheet for my car explained to me. It was ridiculous how long my wait was. It was explained after waiting 3 hours that appointments come first. If someone would have explained that to me when I first arrived than i would have made an appointment for a later day instead of spending my entire morning sitting in a waiting room. And I had to wait an additional 13 minutes and yes I watched my watch before the lady at the counter called my name to pay for my services . More
Very nice Good service. Comfortable waiting area. Amenities like coffee and water. An ice cream social was set up and was delightful. Fun & friends. What can I Good service. Comfortable waiting area. Amenities like coffee and water. An ice cream social was set up and was delightful. Fun & friends. What can I say? More
Excellent service department Had a issue and the fixed it without any issues great job. I enjoy my experience every time I go get my car serviced there. Had a issue and the fixed it without any issues great job. I enjoy my experience every time I go get my car serviced there. More
SCHEDULED (NOT walk-in) oil change I scheduled an oil change in ADVANCE, only to be added in the mix of all the other people there for walk-in service. I'm not one to usually write a re I scheduled an oil change in ADVANCE, only to be added in the mix of all the other people there for walk-in service. I'm not one to usually write a review on an oil change service, but my experience was TERRIBLE! I'm not sure why I went through the trouble of scheduling my services in advance, only to wait 2 HOURS for a simple oil change. I would say thanks for the offered "discount" on my oil change for my troubles, but it's hard to say that it was even discounted when I already have the extra added discounted services for life on my vehicle when i bought it. Thanks for nothing! More
Horrible Never again. Horrible!! Can’t get anything right. Booked an appt. was not in the system. Had to wait 2+ hours. Fool me once, shame on you.. Foo Never again. Horrible!! Can’t get anything right. Booked an appt. was not in the system. Had to wait 2+ hours. Fool me once, shame on you.. Fool me twice, Shame on me! More
Service Experience Friendly people. Work performed on time. Tiffany was great. Wish you’d vacuumed the whole cab :-) Pleased that some requested work was NOT perform Friendly people. Work performed on time. Tiffany was great. Wish you’d vacuumed the whole cab :-) Pleased that some requested work was NOT performed because technican determined it was not needed. More